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    Knowledgebase article

    Article ID 2135
    Summary Creating a Phase One Profile / Creating a Support Case. Step 1
    Problem I want to create a Phase One Profile so I can contact Register my Products and/or contact Support.

    You must have a profile to activate your software, contact support and service your products.
    Solution Creating a Profile

    The first step in establishing a support case is to create a Phase One Profile.

    Use the following step by step procedure to create your own profile with our Support Department:

    1. Go to WWW.PHASEONE.COM


    2. Click on the "Login" in the top right corner.





    3. You will then be directed to the Login Screen. Please Choose "New User"





    4. Provide the required information and choose 'Submit'.





    5. Check your email account for this message from "Welcome at PhaseOne.Com". It will include a link you will need to click to activate the account.





    6. Once you click the link you will be redirected to www.phaseone.com. Your name will appear at the top of the page. This means you have succesffully logged in with your profile credentials and your account is active.




    Last updated july 26, 2013