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Artikel ID
Beschreibung
Deactivate Media PRO inside the application
Problem
How to transfer a Media PRO license from one computer to another
Lösung
On Mac: Start Media PRO: Go to Media PRO menu next to the Apple symbol > drop down > License: On PC: Start Media PRO: Go to Help > License:
Language: English
Artikel ID
Beschreibung
Image orientation detection
Problem
How does Capture One software rotate the image?
Lösung
Image orientation detection The CCD in Phase One backs is positioned in landscape orientation. Whenever an image is captured in portrait position by rotating the camera, an internal sensor detects this new position and the image will appear as a correct image in the Capture One application. ...
Language: English
Artikel ID
Beschreibung
multiple exposure prevention
Problem
Any camera body with an electronic interface (Contax 645, Mamiya 645, H1, H2, 555ELD, etc.) will prevent multiple exposures from occuring with a Phase One digital back.
Lösung
The H20 is the only back that will prevent multiple exposures from occuring on mechanical cameras (501CM, 503CW, 553ELX, etc) .
Language: English
Artikel ID
Beschreibung
P/P+ series & H series backs shooting to portable computers.
Problem
What is the recommended configuration when shooting tethered to a laptop computer.
Lösung
Force battery mode or use powered firewire hub. * Portable and iMac computers from Apple do not provide sufficient power to Phase One Digital Backs from the FW bus * * Most portable computers that run Windows do not provide any power from the FW bus* Below are suggested configurations when sh...
Language: English
Artikel ID
Beschreibung
Tif file being used by another program
Problem
WindowXP will not allow deletion due to the file being used by another program. I´ve tried to restart and all but still impossible to delete TIFF files processed by Capture One.
Lösung
You should be able to delete any file on your computer that is not a 'Read Only' file. This file must also be in a location you have Permissions to access. Windows may be accessing files with another program. To confirm, Start Task Manager (control+alt+delete, choose task manager) and verify tha...
Language: English
Artikel ID
Beschreibung
Automatically Open Processed Images in an application
Problem
I recently installed Microsoft RAW viewer and when I process a raw file it now opens in their application instead of Photoshop. I can't see how to get the files to open directly into Photoshop again. I want processed images to open immediately when finished in an application, how do I do this?
Lösung
For Windows___________________________________ Pulldown File > Preferences > Miscellaneous Settings > and checkmark Automatically open processed images and then select RadioButton Selected Application Then browse to your .exe file of Photoshop and select and Open . Any application ...
Language: English
Artikel ID
Beschreibung
Force terminating a program causing a freeze
Problem
It may be that a particular program in your computer is causing the computer to freeze. To “thaw” the computer, the offending program must be terminated.
Lösung
End Task on Windows: Control + Alt +Delete keys simultaneously. Quit the application on Macintosh: Hold down the Command+alt+esc keys simultaneously. If terminating the offending program un-freezes the computer, save all of your unsaved documents and restart your computer. Force restart of...
Language: English
Artikel ID
Beschreibung
PowerPhase FX: Stripes perpendicular to the scan direction
Problem
The scanned images contain bends in the final scan. They occur intermittently and cannot be removed when cleaning the sensor.
Lösung
Studio lights drawing a large amount of power can cause fluctuations on the power circuit to which they are connected. This may interfere with the normal operation of the computer and the digital camera back, resulting in striping on your images. If you are having this problem, be sure that your ...
Language: English
Artikel ID
Beschreibung
Powerphase FX: Stepping and Discontinuities
Problem
If the images contain broken, stepped or jittery edges, then the camera or subject may have moved during the scan. You may also see some discoloration in the lines of your image where the camera or subject has moved.
Lösung
Sample on moved or bumped image during scan: Place your setup away from large vibrating machinery, and keep light subjects out of strong drafts. Nearby roadwork or traffic should not affect the scans. If you consistently see these effects in your images even when your camera has not moved, th...
Language: English
Artikel ID
Beschreibung
Capture One for Macintosh Version 3.7: Vertical green line in image processed with LCC Tool.
Problem
Aftter processing an image with an Lens Cast Calibration (LCC) file applied there is a vertical green line running down the side of the image.
Lösung
This is a known bug in Capture One for Mac version 3.7.x. The only workarounds until we fix this bug are to process in Capture One 4 or remove the offending pixel rows by cropping them out.
Language: English
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