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Artikel ID
Beschreibung
Phase One Digital Backs and FireWire 400/800 protocol
Problem
Tethering earlier model backs that have FireWire 400 ports.
Lösung
FireWire 400 - 800 cable All Phase One digital backs are compatible with FireWire 800 - Using a FireWire 400 to 800 cable or adaptor, all Phase One digital backs will capture with full capture rate on a FireWire 800 port. There is no performance gain or drawback when using either FireWire 400 or Fi...
Language: English
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Blurry Images with a Magenta Cast
Problem
My captured images are blurry. It looks like the camera or subject moved during exposure. The images also have a pronounced magenta cast. What is the cause of this?
Lösung
This effect is caused by a mechanical shutter mechanism that is either out of specification and needs repair or is not compatible with our backs. Your Phase One digital back relies on three external signals to do the following: A) Initiate the CCD wake up sequence B) Begin the exposure and...
Language: English
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Apple 10.9 Mavericks and App Nap performance Issues
Problem
When I hide Capture One or leave my computer, Capture One stops Processing images.
Lösung
The solution is to Disable the "App Nap" feature applied to the specific applicaton by the 10.9.x Apple OS (Mavericks) With the new Apple 10.9 OS comes a new management feature called "App Nap". This feature will put applications that are not in immediate use to a "sleep" mode where they are ig...
Language: English
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Issues with processing and / or editing EIP files
Problem
EIP files can not be processed or edited after they have been moved to server, other computer or opened by a different user.
Lösung
Reason for this that the rights are incorrect on the files. Read and Write permission is required for the files to work correct. To ensure that new files have correct rights for all users, enable "Make new files writable for everyone" in the preferences of Capture One To fix existing f...
Language: English
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H 10 for Hasselblad only captures two shot mode when rotated or tilted to portrait orientation.
Problem
My H 10 for Hasselbald will not allow single shot capture on my Hasselblad 553 ELX camera when the back is tilted or rotated to landscape mode when capturing from the camera on my Macintosh. I am forced to use two-shot mode. However, if I attach the motor cable to my 553 ELX and capture through the host computer, single shot mode works correctly.
Lösung
Update your Macintosh Capture One software to version 2.9.1 or later. This problem is seen only on Capture One for Macintosh version 2.9 under Macintosh OS 9.x.
Language: English
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Space for Styles and other things to share
Problem
There's something missing
Lösung
Find it here. This article is intended to be a perminant place to put misc. documents, Styles, Presets, images, example files, etc. to assist in support cases and forum threads.
Language: English
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Importing Images on your Mac
Problem
How do I import Images to Capture One 4, 5, 6, and 7 on my Mac
Lösung
See video and step by step instructions below: Importing Images on your Mac The default location for your Session folders is ~User Account / Pictures / your session folders The default Capture One Session can be found here Capture One Library (defaults to tethered folder set up in PR...
Language: English
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StudioKit , PhotoPhase or PowerPhase Scan Back configuration with host computer
Problem
How do I configure my StudioKit , PhotoPhase or PowerPhase Scan Back so it can connect with the software?
Lösung
The following Operating Systems (OS) will run SCSI Scan Backs. Supported Win NT 4.0 Workstation, Win NT 4.0 Server, Win 95, 95a, 95b, 95c, Win 98 Mac 7.5.3, Mac 8.x Many customers have had success working with their Phase One Scan Back on the following Operating Systems: Win 98SE, Win ME, Wi...
Language: English
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How to obtain support from Phase One and Mamiya-Leaf Support Team.
Problem
How do I get Support on my Phase One or Mamiya-Leaf Product ?
Lösung
Self-Service Support The primary source of information on Phase One, Leaf and Mamiya Products - Our Knowledge Database. We hope that we can offer you a quick solution to your problem. For a complete overview of Phase One and Leaf's Support Services please look below. Phase One and Mamiya-Le...
Language: English
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Connecting 2 macs for rapid file transfer
Problem
I want to transfer files from my G4 Powerbook in the studio to a PowerMac in the retouching room. How can I connect the 2 computers?
Lösung
You can connect 2 Mac's with a FireWire cable and use one computer as external HD. Please reboot the computer you want to use as external HD, press the apple key+T and keep them down untill a large yellow firewire icon appears on the screen . This is normal and the icon willl appear until the comput...
Language: English