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Artikel ID
Beschreibung
Win XP Capture One 6, 5, 4 & 3.7.x: Invalid Activation
Problem
I've typed in the Capture One Product Key and I see an window which says "Invalid Activation". Why?
Lösung
Please follow the steps below: 1. Verify that you have typed the keycode correctly. It is easy to make a mistake. 2. Confirm Capture One installed to the correct directory : C:>Program Files>Phase One 3. Confirm Capture One is installed under a user with Administrative Rights: ...
Language: English
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Capture One support for Windows Vista 32 bit.
Problem
Will Capture One run on Windows Vista? Version 5.x Will run on Windows Vista 32 bit. Same is requirred for tethered operation. Version 4.x Will run on Windows Vista 32 bit. Same is requirred for tethered operation. Version 3.7.8 Pro will work on Windows Vista if you follow the workaround below.
Lösung
The current version of Capture One PRO, 3.7.8, will on the new Windows Operating System, Vista, if you follow the workaround provided below: 1. Unpack Files into a directory 2. Look for the SetupPRO/LE.exe File 3. Right Click on File, choose Properties 4. Choose Tab Compatibility 5. Select Co...
Language: English
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How to register a used digital back
Problem
I purchased a used Phase One digital back from another photographer and want to register it with Phase One. What do I do?
Lösung
Please go to www.phaseone.com to create a user profile. After your profile is activated log-in to http://support.phaseone.com and create a support case. Enter all the requested information including the serial number of your digital back. In the text field please introduce yourself to us by pro...
Language: English
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Capture One for Windows hangs at start-up.
Problem
When starting Capture One for Windows the splash screen loads up to the point where it reads Loading Folderlist then just hangs there.
Lösung
Capture One for Windows requires installation by a Windows user with Administrator credentials. All other users on the computer who wish to use Capture One must at least have Power User credentials. This error has been seen once in a Windows 2000 network where Active Directory lost the Admini...
Language: English
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P 20 / P 25 Missing exif metadata when shooting tethered.
Problem
When shooting tethered with the P20 and P25 for Contax 645, Hasselblad H1 and Mamiya 645AFD the metadata information for shutter speed and lens setting information is missing. The data is recorded when I shoot untethered. Why is that?
Lösung
When the P20 and P25 models are used in untethered mode the metadata is recorded along with image data to the CF card. Because of limitations with the communications protocol this metadata is not transferred during tethered capture. The P21, P30, and P45 do not share this limitation and will tr...
Language: English
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Magenta Cast and Green Cast in image
Problem
Lens cast happens mostly with wide angle lenses but can occur with all lenses.
Lösung
Lens cast calibration is created and applied to the image in Capture One. An important note here is that the LCC tool inside Capture needs a reference file for the LCC calculation. Image shown here is a sample of a reference file. For more info please read the manual and visit the links below.
Language: English
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Locating Capture One Logs On Windows 7, VISTA and XP
Problem
Guide in how to find Capture One log files on a PC - find it below.........
Lösung
Note that hidden files and folders have to be enabled in order to locate the log files under Application Data - please look at the screendumps below. XP control panels and hidden files and folders: WIN7 and VISTA control panels and hidden files and folders: Location of Log Files on XP: ...
Language: English
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Horsemann Digiflex II with P-series backs
Problem
Below is a table which outlines the settings supported with P-series digital backs and the Horsemann Digiflex II.
Lösung
ID Setting: The camera selector switch located on the bottom of the camera. LightPhase, H5, H10-6MP, H25 set the switch to 0 H20 set the switch to 1 H10-11MP set the switch to 1 or 5
Language: English
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Hasselblad H1 error messages using Pseries H101 Digital Backs
Problem
I am able to make a few captures and then I get an error message on the H1 H2 LCD display that reads Reattach Magazine . If we power down the camera and digital back, communication is restored for a few more shots and then fails again with an error on the P25 LCD: Two Shot error: Timeout on second trig pulse.
Lösung
The Shutter latency setting should be set to Short. Examine the pins on the back. Be sure they appear fine and that none are recessed. Clean the contacts between back and body with an alcohol pad. Check if P 25 or P 20 and the H 1 all contain most recent firmware. The latest P series firmware ...
Language: English
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64-bit processing and Capture One
Problem
At this time we do not offer support for 64-bit Windows. We hope to see this supported in future versions. Due to memory handling Capture One will remain a 32-bit application.
Lösung
From Ole: Speed optimization for 32 bits OS system have our primary attention now. Don't expect any special support for 64 bits OS for the coming 6 month. That is due to the fact that the majority of systems are still 32 bits OS. But as the count of 64 bits system increase will probably do opt...
Language: English