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Artikel ID
Beschreibung
How to register a used digital back
Problem
I purchased a used Phase One digital back from another photographer and want to register it with Phase One. What do I do?
Lösung
Please go to www.phaseone.com to create a user profile. After your profile is activated log-in to http://support.phaseone.com and create a support case. Enter all the requested information including the serial number of your digital back. In the text field please introduce yourself to us by pro...
Language: English
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P 20 / P 25 Missing exif metadata when shooting tethered.
Problem
When shooting tethered with the P20 and P25 for Contax 645, Hasselblad H1 and Mamiya 645AFD the metadata information for shutter speed and lens setting information is missing. The data is recorded when I shoot untethered. Why is that?
Lösung
When the P20 and P25 models are used in untethered mode the metadata is recorded along with image data to the CF card. Because of limitations with the communications protocol this metadata is not transferred during tethered capture. The P21, P30, and P45 do not share this limitation and will tr...
Language: English
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Magenta Cast and Green Cast in image
Problem
Lens cast happens mostly with wide angle lenses but can occur with all lenses.
Lösung
Lens cast calibration is created and applied to the image in Capture One. An important note here is that the LCC tool inside Capture needs a reference file for the LCC calculation. Image shown here is a sample of a reference file. For more info please read the manual and visit the links below.
Language: English
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Set Shadow and Set Hightlight Tool Macintosh
Problem
I would like to use the Set Shadow and Set Highlight eyedropper in the exposure tool to set absolute black and white points.
Lösung
It is possible to set absolute black or absolute white points in Capture One, by using the Exposure tool, if required. By unchecking the Preserve Color Balance box adjacent to the eyedropper icons in the Exposure Tool Panel, you are free to set the levels to any point between 0 and 255. A comple...
Language: English
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P25 image error phenomenon in extreme highlight
Problem
When using the back in extreme highlight conditions a strange pattern will show up. Also in some conditions a band and/or stripe will show up.
Lösung
When using the back in extreme highlight conditions we have the following advice: 1) Try to change the ISO value to a higher value and adjust the aperture from that point - this will possibly help. 2) Try to use the noise supression slider and adjust to a higher setting this will also decrease th...
Language: English
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Focus test
Problem
The camera seems to be out of focus. How should I perform a focus test?
Lösung
Make a focus test as shown by the attached .pdf document. Please ensure that you take 3-4 shots and refocus between each shot. The attached drawing shows a medium format camera but the procedure is the same for large format cameras.
Language: English
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