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Artikel ID
Beschreibung
How to tether Canon DSLRs to Capture One on Mac and Windows
Problem
What are the steps to configure the connection to Capture One?
Lösung
Ensure that you are using the PRO version of Capture One, as the Express and DB versions do not offer this feature. Click here to view which Canon DSLRs are supported when tethered to Capture One PRO. Also confirm you have the most recent camera drivers form Canon web site and have the came...
Language: English
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Beschreibung
SanDisk 4GB Compact Flash Cards - Switchable CF memory card
Problem
Cannot get CF card to hold 4 GB capacity or difficulty formatting the compact flash memory card.
Lösung
Compact Flash cards should be formatted on a computer in the MS-DOS File System and with FAT16 or FAT32 settings. If your CF card is not recognized by the Digital Back it may be formatted incorrectly. The SanDisk 4 GB Compact Flash card has a 3 position switch with FAT 16 and FAT 32 settings. ...
Language: English
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"Valid but Unsupported" message
Problem
I enter the Product Key number that was attached to the install CD into the Product Key field. An error message appears that reads "Valid but Unsupported". I can't finish the registration process.
Lösung
The message means that the product key is valid but is not the correct Product Key for the program you are trying to activate. For example, a Product Key for Capture One DB can not activate Capture One Pro. When entering a DB key you will get this error message instead of the expected Registrati...
Language: English
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Beschreibung
Thumbnail images become Corrupted while Scrolling Through or Software stalls
Problem
Thumbnails become corrupted, distorted, pixelated when scrolling. Software seizes, freezes, stalls, crashes when scroll through thumbs. Force quit is necessary.
Lösung
There have been problems experienced when using a Mouse Wheel or Wacom tablet for scrolling through thumbnail images. Reinstalling the drivers for these devices has helped in some cases. Make sure most current Drivers are installed. When using keyboard arrow keys, mouse upon arrows or slider bar of...
Language: English
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Capture One 3.7 Color Noise Suppression Slider
Problem
How does the new Color Noise Suppression Slider work in Capture One 3.7?
Lösung
The Color Noise Suppression slider gives the user the possibility to find the best compromise between removing the colored noise in an image and still keeping enough colored details. If the Color Noise Suppression slider is set at maximum, then there is a risk of also removing meaningful details i...
Language: English
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Beschreibung
Windows 2000: Troubleshooting Tethered Canon support
Problem
I have problems with a Windows 2000 computer and tethered support on a Canon EOS Camera. Help!
Lösung
On Windows 2000 we have experienced that sometimes the Camera or Canon SDK does not send a disconnect message to Capture One. This will fool Capture One to think that the camera is still connected. If this happens you cannot reconnect your camera again and you will have to shut down the camera an...
Language: English
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Image Capture Software 4.0 and 4.1 for PowerPhase FX compatiblity.
Problem
Which operating system and computers does PowerPhase FX+ scan software work on?
Lösung
Image Capture Software 4.0, will work on Mac OS 10.4 and Mac OS 10.5 with PPC processors. Image Capture Software 4.1, will work on Mac OS 10.5 and Mac OS 10.6 with Intel processors.
Language: English
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Beschreibung
Capture One to customize black and white output
Problem
How can I use Capture One to simulate Red, Green and Yellow filters.
Lösung
We shoot RAW because we want to use all the information available to us in the image file to create the highest fidelity color images possible. Having up to 16 bits of color available per color channel offers you the possibility to create stunning color images and special color effects. 100% Des...
Language: English
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Activation Limit Exceeded
Problem
I have tried to activate Capture One with a Product Key on my new computer and I get the message, Activation Limit Exceeded What does this mean ?
Lösung
License Policy is 1 License = 1 User = 2 computers Activated This error message is diplayed when the product key has activated Capture One according to the limit set by how many licenses were purchased. Activations are stringently monitored and Policy is enforced due to License Policy abuse by s...
Language: English
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H1 & H2 Histogram
Problem
How to use the H1 & H2 histogram?
Lösung
Histogram This is a very useful feature which enables evaluation of the image exposure, if you are unable to see the computer monitor. Correct exposed image Whenever a capture is made, the LCD screen on the H1 can show you a histogram image of the capture you just made. These histograms corr...
Language: English