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Artikel ID
Beschreibung
Damaged IR Filter
Problem
The IR Filter on my Digital Back that is scratched or damaged.
Lösung
In general if anything is broken on your digital back please contact your dealer and arrange a repair. If you have broken the IR filter by impact damage this is a chargeable repair. Please contact your local Phase One Authorized Dealer. Changing the filter yourself is not advised. This will void...
Language: English
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Capture One 3 Demoirize Plug-in for Adobe Photoshop
Problem
How does the Capture One Demoirize Plug-in for Adobe Photoshop work?
Lösung
Demoirize Plug-in The Phase One Demoirize plug-in for Adobe Photoshop (Filters>Phase One>Demoirize) allows the removal of moiré patterns from images by means of three different filtering modes: Advanced, Unicolor Textiles, and Skin and Hair. The plug-in is enclosed on the CD-ROM or downloaded fil...
Language: English
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Locating Capture One Logs On Mac
Problem
How do I send Technical Support my System profile, Crash Log and Capture Core Log.
Lösung
The info below describes in detail how to provide the logs and system profile to Tech support. When attaching files, please make sure to click the “Upload” button after browsing each file and before submitting to the case. If you have more than a couple of files, it can save you time to zip all...
Language: English
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Win XP Capture One 6, 5, 4 & 3.7.x: Invalid Activation
Problem
I've typed in the Capture One Product Key and I see an window which says "Invalid Activation". Why?
Lösung
Please follow the steps below: 1. Verify that you have typed the keycode correctly. It is easy to make a mistake. 2. Confirm Capture One installed to the correct directory : C:>Program Files>Phase One 3. Confirm Capture One is installed under a user with Administrative Rights: ...
Language: English
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Capture One support for Windows Vista 32 bit.
Problem
Will Capture One run on Windows Vista? Version 5.x Will run on Windows Vista 32 bit. Same is requirred for tethered operation. Version 4.x Will run on Windows Vista 32 bit. Same is requirred for tethered operation. Version 3.7.8 Pro will work on Windows Vista if you follow the workaround below.
Lösung
The current version of Capture One PRO, 3.7.8, will on the new Windows Operating System, Vista, if you follow the workaround provided below: 1. Unpack Files into a directory 2. Look for the SetupPRO/LE.exe File 3. Right Click on File, choose Properties 4. Choose Tab Compatibility 5. Select Co...
Language: English
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Capture One for Windows hangs at start-up.
Problem
When starting Capture One for Windows the splash screen loads up to the point where it reads Loading Folderlist then just hangs there.
Lösung
Capture One for Windows requires installation by a Windows user with Administrator credentials. All other users on the computer who wish to use Capture One must at least have Power User credentials. This error has been seen once in a Windows 2000 network where Active Directory lost the Admini...
Language: English
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P 20 / P 25 Missing exif metadata when shooting tethered.
Problem
When shooting tethered with the P20 and P25 for Contax 645, Hasselblad H1 and Mamiya 645AFD the metadata information for shutter speed and lens setting information is missing. The data is recorded when I shoot untethered. Why is that?
Lösung
When the P20 and P25 models are used in untethered mode the metadata is recorded along with image data to the CF card. Because of limitations with the communications protocol this metadata is not transferred during tethered capture. The P21, P30, and P45 do not share this limitation and will tr...
Language: English
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Magenta Cast and Green Cast in image
Problem
Lens cast happens mostly with wide angle lenses but can occur with all lenses.
Lösung
Lens cast calibration is created and applied to the image in Capture One. An important note here is that the LCC tool inside Capture needs a reference file for the LCC calculation. Image shown here is a sample of a reference file. For more info please read the manual and visit the links below.
Language: English
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Locating Capture One Logs On Windows 7, VISTA and XP
Problem
Guide in how to find Capture One log files on a PC - find it below.........
Lösung
Note that hidden files and folders have to be enabled in order to locate the log files under Application Data - please look at the screendumps below. XP control panels and hidden files and folders: WIN7 and VISTA control panels and hidden files and folders: Location of Log Files on XP: ...
Language: English
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Horsemann Digiflex II with P-series backs
Problem
Below is a table which outlines the settings supported with P-series digital backs and the Horsemann Digiflex II.
Lösung
ID Setting: The camera selector switch located on the bottom of the camera. LightPhase, H5, H10-6MP, H25 set the switch to 0 H20 set the switch to 1 H10-11MP set the switch to 1 or 5
Language: English
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