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Beschreibung
Thumbnail images become Corrupted while Scrolling Through or Software stalls
Problem
Thumbnails become corrupted, distorted, pixelated when scrolling. Software seizes, freezes, stalls, crashes when scroll through thumbs. Force quit is necessary.
Lösung
There have been problems experienced when using a Mouse Wheel or Wacom tablet for scrolling through thumbnail images. Reinstalling the drivers for these devices has helped in some cases. Make sure most current Drivers are installed. When using keyboard arrow keys, mouse upon arrows or slider bar of...
Language: English
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Image Capture Software 4.0 and 4.1 for PowerPhase FX compatiblity.
Problem
Which operating system and computers does PowerPhase FX+ scan software work on?
Lösung
Image Capture Software 4.0, will work on Mac OS 10.4 and Mac OS 10.5 with PPC processors. Image Capture Software 4.1, will work on Mac OS 10.5 and Mac OS 10.6 with Intel processors.
Language: English
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Batch Processing on Mac: Being sure
Problem
Batch Process does not work when selecting the Process button in the main window. Only the first image of multiple thumbnail selections moves to queue and is processed Why?
Lösung
This is as intended by design to prevent errors, specifically processing large groups of images when you do not intend to. Because many Users utilize the Dual Screen or Split window capability, and the 2-up 4-up Preview, only the active window images are put into the queue when selecting Process. ...
Language: English
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Language: English
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Language: English
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Language: English
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Activation: e-mail address is not recognized
Problem
When I try to activate Capture One PRO on my work computer, I get the following message: "Online Licence Activation Failed. The provided email does not match the email in your Phase One customer profile" What does this mean?
Lösung
It means that the profile name, (email address), that you entered during the registration does not match the email address that you used to register the software originally. We have a security check that only allows the profile name of the original registration to register software or update a pr...
Language: English
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Language: English
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Language: English
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Plaubel camera support
Problem
Does a Phase One camera back work on my Plaubel view camera?
Lösung
Plaubel manufactures a Hasselblad V fitting adaper and a slide adapter which can be used to adapt a Phase One camera back with Hasselblad V fitting on to it.
Language: English
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