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Artikel ID
Beschreibung
Phase One, Software License - License Agreement
Problem
Where can I find the latest License agreement?
Lösung
If you have the software installed, then go to "Help" and then "View Software License Agreement" It is also displayed during installation.
Language: English
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Capture One doesn't have an X button, or some sliders are missing
Problem
Follow the suggestions below
Lösung
1. Increase the resolution of the dispklay 2. Toggle through the View options by pressing F7 key F7 = Full Screen Mode (Hide Title Bar) 3. Check for any updates with your video card driver.
Language: English
Artikel ID
Beschreibung
P20 & P25 at ISO 800 file size.
Problem
P20 & P25 TIF files shot at ISO 800 will be half the file size.
Lösung
The P30, P21, P45 offer full file when shot at ISO 800.
Language: English
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Beschreibung
AppleScripting - a short guide
Problem
How do I use AppleScript? In AppleScripts Preferences, you can enable or disable the AppleScript menu on the application's toolbar.
Lösung
Use the Add button to add scripts that have been written and compiled using AppleScript Editor. Use the Show AppleScript menu to display the AppleScript menu as part of the application's user menus. For an overview of the parts of the application that can be scripted, drag the Capture One Appl...
Language: English
Artikel ID
Beschreibung
Hasselblad H1 error messages using Pseries H101 Digital Backs
Problem
I am able to make a few captures and then I get an error message on the H1 H2 LCD display that reads Reattach Magazine . If we power down the camera and digital back, communication is restored for a few more shots and then fails again with an error on the P25 LCD: Two Shot error: Timeout on second trig pulse.
Lösung
The Shutter latency setting should be set to Short. Examine the pins on the back. Be sure they appear fine and that none are recessed. Clean the contacts between back and body with an alcohol pad. Check if P 25 or P 20 and the H 1 all contain most recent firmware. The latest P series firmware ...
Language: English
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Beschreibung
64-bit processing and Capture One
Problem
At this time we do not offer support for 64-bit Windows. We hope to see this supported in future versions. Due to memory handling Capture One will remain a 32-bit application.
Lösung
From Ole: Speed optimization for 32 bits OS system have our primary attention now. Don't expect any special support for 64 bits OS for the coming 6 month. That is due to the fact that the majority of systems are still 32 bits OS. But as the count of 64 bits system increase will probably do opt...
Language: English
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Beschreibung
How to tether Canon DSLRs to Capture One on Mac and Windows
Problem
What are the steps to configure the connection to Capture One?
Lösung
Ensure that you are using the PRO version of Capture One, as the Express and DB versions do not offer this feature. Click here to view which Canon DSLRs are supported when tethered to Capture One PRO. Also confirm you have the most recent camera drivers form Canon web site and have the came...
Language: English
Artikel ID
Beschreibung
SanDisk 4GB Compact Flash Cards - Switchable CF memory card
Problem
Cannot get CF card to hold 4 GB capacity or difficulty formatting the compact flash memory card.
Lösung
Compact Flash cards should be formatted on a computer in the MS-DOS File System and with FAT16 or FAT32 settings. If your CF card is not recognized by the Digital Back it may be formatted incorrectly. The SanDisk 4 GB Compact Flash card has a 3 position switch with FAT 16 and FAT 32 settings. ...
Language: English
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Beschreibung
"Valid but Unsupported" message
Problem
I enter the Product Key number that was attached to the install CD into the Product Key field. An error message appears that reads "Valid but Unsupported". I can't finish the registration process.
Lösung
The message means that the product key is valid but is not the correct Product Key for the program you are trying to activate. For example, a Product Key for Capture One DB can not activate Capture One Pro. When entering a DB key you will get this error message instead of the expected Registrati...
Language: English
Artikel ID
Beschreibung
Hasselblad H1 vertical line in image
Problem
Be aware of an issue that we have discovered with the Hasselblad H1. The symptom appears as a light leak. (see Image red highlight)
Lösung
This is due to a problem with the H1 Mirror Damper. It has become shiny along the edge. See image below: To correct this problem do this: Remove the lens Press the mirror up button and the mirror will flip upward. Look at the dotted red line in the above image. Check your camera to se...
Language: English