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Artikel ID
Beschreibung
Fujii GX680 2-shoot error or no signal to Digital Back.
Problem
Fuji GX680 MK I, II and III sometimes operate in two-shot mode or no signal is communicated between the body and back.
Lösung
Here are the components to check: cables battery on the camera body (note that 2 batteries must be checked, internal and external) Also check the battery in the ”One-Shot” controller box. Finally, test the back on a Hasselblad system.
Language: English
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Beschreibung
Digital Back maintenance
Problem
Phase One recommendations to maintenance of a Camera Back.
Lösung
Cleaning the CCD When a Phase One camera back is not attached to a camera, the camera back must be protected with the protection plate. However, over time dust may accumulate on the IR filter. This will degrade the image quality if not removed. Please follow the directions included in the CCD cle...
Language: English
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Locating Capture One Logs On Mac
Problem
How do I send Technical Support my System profile, Crash Log and Capture Core Log.
Lösung
The info below describes in detail how to provide the logs and system profile to Tech support. When attaching files, please make sure to click the “Upload” button after browsing each file and before submitting to the case. If you have more than a couple of files, it can save you time to zip all...
Language: English
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Beschreibung
Capture One 3.x : Cannot process images
Problem
The RAW images are not processing. Unable to create output link error presents itself. What can I do to develop the files?
Lösung
Please check the following if this situation arises: Mac 1. Please make sure that the Enable Queue check box is checked at the bottom of the Batch Tool window. Mac 2. Check the Organize Tool to make sure the path to your process folder is valid. If any of your Folder favorites ...
Language: English
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Beschreibung
Windows 7 will not detect P 21, P 30 and P 45
Problem
The back is not detected by the hardware wizard and the driver can not be installed.
Lösung
Go to the Windows Menu (Start button) Find "Computer" in the list and right-click on it. Choose "Manage" from the dropdown. Select Device Manager from the left side. Right-click on the entry for the IEEE bus host controller and select "Update Driver Software". In the window that appe...
Language: English
Artikel ID
Beschreibung
Ghosting effect in image with H 20 and Kapture Group True Wide
Problem
There is a ghosting effect in the images I shoot with my H 20 and the Kapture Group True Wide camera.
Lösung
This is a known issue that occurs under available light photography usually at the three fastest shutter speeds. The Copal 3 shutter is large and slow. The opening and closing time is a larger percentage of the total exposure time at these short exposures which occur before the exposure sync cl...
Language: English
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Beschreibung
Cambo Ultima 45 and FlexAdaptor
Problem
The FlexAdaptor will not mount to a Cambo Ultima 45 as it comes from the factory. What can i do?
Lösung
In the U.S. Calumet sells an item called the Ultima Spacer for Flexadapter , their part # CB4241. Please call 1-800-CALUMET. This is an easily installed set of shims which raises the rear standard just enough to clear the Flexadaptor Body. You can purchase an additional set for the front stand...
Language: English
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Beschreibung
H series: Stray pixels in Processed images
Problem
What can I do about stray pixels in my processed image files.
Lösung
Occasionally there are stray white or colored pixels in processed image files with older versions of Capture One v.3.5 software. These are also known as wild or dead pixels, and could also be identified as noise in the image. See the image below for a sample. This issue effects all H series bac...
Language: English
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Scaling images over 250% can cause displeasing results on Mac.
Problem
Profiles( Phase One provided or customized import) only work on scaled sized images up to 250 % which you can get when you choose fixed in Capture One software. This is a limit of Capture One on applying profile(s). Some size using height and width and can literally put their scaling at any size. Know that color management can look and act in a non-pleasing manner at scaling over 250%. Since scaling limitations are not checked in Capture One 3.7.x when scaling to width or height it is possible to scale more than 250%
Lösung
Do not choose scaling options over 250%. With the next version of Capture One there will be a stop in place to limit scaling to not greater than 250% Capture One 3.7.x for Mac
Language: English
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Beschreibung
Phase One Repeater with Windows laptop
Problem
On occassion when connecting a digital back to Windows XP computer using a 4-pin FireWire cable through a Phase One Repeater, the Phase One Digital back driver may become disabled. This is due to a problem with the driver and Windows XP.
Lösung
The problem only appears after having removed the cable from either the Windows laptop or from the repeater and then reinserting it and the device is marked with a "!" in the Device Manager. The digital back will reconnect to the Windows laptop by following these steps: 1. Open Device Manager (St...
Language: English
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