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Artikel ID
Beschreibung
Locating Capture One Logs On Mac
Problem
How do I send Technical Support my System profile, Crash Log and Capture Core Log.
Lösung
The info below describes in detail how to provide the logs and system profile to Tech support. When attaching files, please make sure to click the “Upload” button after browsing each file and before submitting to the case. If you have more than a couple of files, it can save you time to zip all...
Language: English
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Win XP Capture One 6, 5, 4 & 3.7.x: Invalid Activation
Problem
I've typed in the Capture One Product Key and I see an window which says "Invalid Activation". Why?
Lösung
Please follow the steps below: 1. Verify that you have typed the keycode correctly. It is easy to make a mistake. 2. Confirm Capture One installed to the correct directory : C:>Program Files>Phase One 3. Confirm Capture One is installed under a user with Administrative Rights: ...
Language: English
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Capture One support for Windows Vista 32 bit.
Problem
Will Capture One run on Windows Vista? Version 5.x Will run on Windows Vista 32 bit. Same is requirred for tethered operation. Version 4.x Will run on Windows Vista 32 bit. Same is requirred for tethered operation. Version 3.7.8 Pro will work on Windows Vista if you follow the workaround below.
Lösung
The current version of Capture One PRO, 3.7.8, will on the new Windows Operating System, Vista, if you follow the workaround provided below: 1. Unpack Files into a directory 2. Look for the SetupPRO/LE.exe File 3. Right Click on File, choose Properties 4. Choose Tab Compatibility 5. Select Co...
Language: English
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Capture One 3.x : Cannot process images
Problem
The RAW images are not processing. Unable to create output link error presents itself. What can I do to develop the files?
Lösung
Please check the following if this situation arises: Mac 1. Please make sure that the Enable Queue check box is checked at the bottom of the Batch Tool window. Mac 2. Check the Organize Tool to make sure the path to your process folder is valid. If any of your Folder favorites ...
Language: English
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Ghosting effect in image with H 20 and Kapture Group True Wide
Problem
There is a ghosting effect in the images I shoot with my H 20 and the Kapture Group True Wide camera.
Lösung
This is a known issue that occurs under available light photography usually at the three fastest shutter speeds. The Copal 3 shutter is large and slow. The opening and closing time is a larger percentage of the total exposure time at these short exposures which occur before the exposure sync cl...
Language: English
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Capture One for Windows hangs at start-up.
Problem
When starting Capture One for Windows the splash screen loads up to the point where it reads Loading Folderlist then just hangs there.
Lösung
Capture One for Windows requires installation by a Windows user with Administrator credentials. All other users on the computer who wish to use Capture One must at least have Power User credentials. This error has been seen once in a Windows 2000 network where Active Directory lost the Admini...
Language: English
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Locating Capture One Logs On Windows 7, VISTA and XP
Problem
Guide in how to find Capture One log files on a PC - find it below.........
Lösung
Note that hidden files and folders have to be enabled in order to locate the log files under Application Data - please look at the screendumps below. XP control panels and hidden files and folders: WIN7 and VISTA control panels and hidden files and folders: Location of Log Files on XP: ...
Language: English
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Horsemann Digiflex II with P-series backs
Problem
Below is a table which outlines the settings supported with P-series digital backs and the Horsemann Digiflex II.
Lösung
ID Setting: The camera selector switch located on the bottom of the camera. LightPhase, H5, H10-6MP, H25 set the switch to 0 H20 set the switch to 1 H10-11MP set the switch to 1 or 5
Language: English
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Capture One 7 and OpenCL / GPU support
Problem
How does OpenCL work, on what computers does it work and what are the benefits?
Lösung
Optimal speed through OpenCL/GPU OpenCL is a fairly new open standard defining how to interface and utilize many processing cores with graphics cards (GPU), multiprocessor CPUs and RAM. OpenCL is short for Open Compute Language. As of June 2013, four major companies have developed drivers for Ope...
Language: English
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Capture One for Macintosh: Difference in colors between Capture One and other color managed applications.
Problem
Deletion of Colorsync preferences The preview image in Capture One does not match the color I am seeing in Photoshop. This causing difference in colors.
Lösung
Possible cause: Corruption of colorsync preferences. If the colorsync preferences are corrupted, the monitor profile would typically be shown as Generic RGB, rather than the profile selected using the MacOs Display preferences. If you suspect that the colorsync preferences may be corrupted, then...
Language: English
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