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Artikel ID
Beschreibung
How to clean a Windows based computer from all Phase One drivers and applications.
Problem
I want to clean out / reinstall all Phase One drivers and Capture One applications so that I can perform a clean install of the software.
Lösung
Carry out the following procedure if you wish to make a complete deletion of all Phase One drivers and Capture One applications prior to a clean install of the software: Start -> Settings -> Control panel. Add/Remove programs. Find "Capture One" press "Change/Remove" and uninstall application, ...
Language: English
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Capture One: Enabling Mirror Up mode.
Problem
How do I enable Mirror Up mode when capturing with an H 20 and Capture One?
Lösung
With the H20 connected on a Hasselblad V-series camera, Press Control + M (Mac: Command + M) simultaneoulsy to toggle Mirror Up mode. When Mirror Up mode is enabled you will see a small camera icon with the letter M next to it in the toolbar above the preview window.
Language: English
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Problem
Lösung
Language: English
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Cannot install driver for a digital back on Windows XP with Service Pack 2 or 3.....
Problem
Running Windows XP Service pack 2 or 3, some users have reported problems with installing the Phase One Digital Back driver correctly. The back is not "seen" by the Hardware Wizzard nor beeing detected and displayed in the device manager.
Lösung
The reason for this is that Microsoft has a problem with the FireWire interface in Service Pack 2 and 3 for Windows XP. Therefore the workaround is to switch to Service Pack 1a firewire drivers. Below are instructions on how to install a fix that will revert the drivers back to Service Pack 1a. ...
Language: English
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Remote Camera Control in Capture One PRO 4.6 and higher
Problem
In Capture One 4.6 remote camera control feature was implemented. Which cameras does this feature work with?
Lösung
In order to use remote camera control for the P 40+ and P 65+ with the Phase One camera, updated firmware for the camerabody is required. Requirred firmware for the camerabody: Cameras Phase One 645AF with firmware 1.5 or higher Mamiya 645AFDIII with firmware 1.5 or higher Mamiya 645 AFDII Dig...
Language: English
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System Requirements Capture One 8.x Mac & Windows
Problem
Below is the System Requirements to run Capture One 7..x on Mac and Windows computers.
Lösung
System requirements Capture One 7.0 may run on other and older equipment than what’s listed below but to ensure the best possible results we recommend that your computer conforms to the following specifications: Microsoft® Windows® minimum requirements • Intel Core 2TM Duo or better. • 4GB of ...
Language: English
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Setting Custom White Balance on P-backs
Problem
I have selected Auto white balance setting on my P25 and it varies greatly, how can I make it better?
Lösung
The P-series has the ability to establish up to 3 custom white balance settings. These can be set with a simple point and shoot or click balance. The Custom WB is made available by pressing the WB button from the Main Menu. In the WB display, there are four additional options to choose from. ...
Language: English
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System Requirements iX Capture
Problem
Below is the System Requirements to run iX Capture
Lösung
System requirements Capture One 7.0 may run on other and older equipment than what’s listed below but to ensure the best possible results we recommend the following specifications: Microsoft® Windows® minimum requirements • CPU with multiple cores (e.g Intel i7 or better) • 8GB of RAM • 100 G...
Language: English
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How to Create a Screen Shot on a Windows PC
Problem
How do I send you a screenshot or Screen Dump of my Capture One software question to Phase One Support?
Lösung
On keyboard uppermost right is the Prnt Scrn or Print Screen key. To copy the entire display from your monitor press Print Screen . To copy only the active window from the monitor display hold + press Print Screen Now an image file is on the clipboard and can be pasted into another documen...
Language: English
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H 1 Camera with P 20, P 25, and H 101: Color cast in image.
Problem
The capture files appear to be overexposed and has a color cast and some magenta smearing or streaking of the image details. The longer the exposure time, the worse the problem may appear especially if there is high ambient light. But usually on the right side of the image there is a small vertical portion that is correctly exposed. There is no error reported either on the camera LCD or in Capture One.
Lösung
This has been reported by one of our distributors with only one H1 Camera. If you remove the digital back you may find that the auxiliary shutter curtain remains open. This is not correct and causes unintended light to fall on the CCD sensor when the sensor should have no light falling on it. W...
Language: English
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