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Artikel ID
Beschreibung
Thumbnail images become Corrupted while Scrolling Through or Software stalls
Problem
Thumbnails become corrupted, distorted, pixelated when scrolling. Software seizes, freezes, stalls, crashes when scroll through thumbs. Force quit is necessary.
Lösung
There have been problems experienced when using a Mouse Wheel or Wacom tablet for scrolling through thumbnail images. Reinstalling the drivers for these devices has helped in some cases. Make sure most current Drivers are installed. When using keyboard arrow keys, mouse upon arrows or slider bar of...
Language: English
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Image Capture Software 4.0 and 4.1 for PowerPhase FX compatiblity.
Problem
Which operating system and computers does PowerPhase FX+ scan software work on?
Lösung
Image Capture Software 4.0, will work on Mac OS 10.4 and Mac OS 10.5 with PPC processors. Image Capture Software 4.1, will work on Mac OS 10.5 and Mac OS 10.6 with Intel processors.
Language: English
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Supported FireWire cards with Phase One and Leaf Digital backs on Windows and Mac
Problem
Recommended IEEE 1394 / Firewire cards for use.
Lösung
Windows (XP & Vista) Phase One would like to recommend the following IEEE 1394/FireWire cards for use in stationary PC's. These cards are tested to be compatible with Phase One H 5, H 10, H 20, H 25, P 20, P 25 and the old lightPhase from BB03xxx and later. PCI cards • Belkin FireWire/IEEE 1394...
Language: English
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Autofocus with AEL button on Phase One 645AF
Problem
How can I control autofocus with the AEL button on my Phase One 645AF / AFDIII?
Lösung
Auto focus on the Phase One 645AF / Mamiya AFDIII can be driven with the AEL button just above the rear dial. To do this set both of the following: 1: Set Custom Function 15 to 1 (ON) 2: Set Custom Function 19 to 1 Note that the shutter release button will still drive the auto focus as ...
Language: English
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Activation: e-mail address is not recognized
Problem
When I try to activate Capture One PRO on my work computer, I get the following message: "Online Licence Activation Failed. The provided email does not match the email in your Phase One customer profile" What does this mean?
Lösung
It means that the profile name, (email address), that you entered during the registration does not match the email address that you used to register the software originally. We have a security check that only allows the profile name of the original registration to register software or update a pr...
Language: English
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Fuji RAW files Slow Development Times
Problem
Why does Capture One take 4 times as long (2 hours to develop 85 images) w/Fuji S2 compared to my Canon EOS files?
Lösung
This is related to the hexagonal CCD chip used by Fuji. This special orientation requires a longer duration to process data.
Language: English
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Language: English
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Language: English
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Activation Limit Exceeded
Problem
I have tried to activate Capture One with a Product Key on my new computer and I get the message, Activation Limit Exceeded What does this mean ?
Lösung
License Policy is 1 License = 1 User = 2 computers Activated This error message is diplayed when the product key has activated Capture One according to the limit set by how many licenses were purchased. Activations are stringently monitored and Policy is enforced due to License Policy abuse by s...
Language: English
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Back Sensor capture life time
Problem
I am approaching the 50,000 capture mark on our digital back. So I was wondering, does the chip have an approximate "capture life"? In other words, will there be a point where the captures will start to degrade because of what one could call "high-mileage"?
Lösung
This is a hard question to answer. In theory there is a limit and the back will lose sensitivity over time. However, Phase One produced the first models of Lightphase some years ago in 1998 and we have yet to see a back which has lost an amount of sensitivity that can even be registered. It is...
Language: English
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