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Known Issues: Capture One Mac 3.7.x
Problem
General Issues Known Issue Summaries are listed here. They are also links to the master table containing all the Known Issues for Capture One Mac 3.7.x. Known Issue Summaries CF importer truncates 5 digit image number when renaming - "CF011134" is renamed to for instance "test-001134" Capture One will crash when the drive used for capture folder becomes full Renaming capture to an empty string " " makes Capture One unreliable - image file becomes unreadable afterwards Capture One on Mac Thumbnail window does not respect the set monitor color profile on a second screen On some images small JPEG artifacts may be seen deep down in the details. Missing Meta data when developing with CMYK profile Tethered capture with drives connected as SMB over a network doesn't work - AFP will work CMYK profile JPEG's previewed in Capture One Pro looks "inversed" Mac previews not visible using Windows version of Capture One Two monitor display of Color Editor not dynamically supported - with different monitor profiles File format must be actively set to IIQ Large or IIQ Small to work correctly - first time starting up and whenever set to defaults. Leica Digilux 3 is not supported in Capture One 3.7.7 for Mac Incorrect camera ICC profile for Canon 1D MkII N in Capture One for Mac Mac LE only - Film curves for Nikon D40, Olympus E-400, Pentax K10D and K100D do not appear in LE application DSLRs Canon 400D images develops with a black stripe of 8-10 pixels width on the long edge
Lösung
Language: English
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How do I create a system summary report for Phase One technical support?
Problem
How do I create a system summary report for Phase One technical support?
Lösung
Microsoft Windows Vista / 7 Select the "Start" button, or Windows icon in the lower left hand corner to begin, then select : "All Programs / Accessories / System Tools / System Information" In the "System Information" window, select "File / Save.." A "Save As..." window will appear, allowing ...
Language: English
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Capture Pilot "In App Purchase" Issue
Problem
When I launch Capture Pilot I am instructed to purchase the Camera Control App. However when I do I get the message. "You can't purchase this. You must first purchase the app that this item is for before you can purchase the item."
Lösung
The issue is likly that you have more then one apple ID and the Capture Pilot is downloaded through a different account then the account that you are trying to purchase the Camera Control App. To solve this ensure that you have deleted the app of your iPad / iPhone: How to Delete App from iPa...
Language: English
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Capture Pilot "Restore Purchase" issue
Problem
I've previously purchased Capture Pilot and Camera Control but when I upgrade the Application shows I need to purchase again!
Lösung
Use the feature to "Restore Purchase". Unfortunately the Apple iTunes store cannot maintain an automatic connection with Apps in the App store and Apps purchased within an Application. As the Camera Control App is a seperate application purchased through Capture Pilot, when you update or reins...
Language: English
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Zoom : Dell "Premium Optical Mouse" scroll wheel doesn't work to alter zoom
Problem
When scrolling the wheel with the cursor over the Viewer you can't alter the zoom degree. The mouse can move the scroll bar in Thumbnail window The zoom feature works immiditely after connecting mouse but then not after. A Logitech mouse works OK
Lösung
Uninstall “Mouse Suite” which is a application that Dell develops. It is not only Capture One that looses functionality, but applications like Internet Explorer and FireFox as well.
Language: English
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IPTC data with Capture One 4
Problem
Currently Capture One 4 cannot carry over IPTC data that already resides in the raw file to the processed file. For example if you had applied IPTC information to the file in a program such as iView, Capture One 4 cannot carry over this information to the processed file.
Lösung
Our engineers are aware of this and will have IPTC information processing available in future version of Capture One. No definite release date has been set as of yet. When it is available we will make an announcment.
Language: English
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Windows Vista - will not detect P 21, P 30 and P 45
Problem
The back is not detected by the hardware wizard and the driver can not be installed.
Lösung
To work around this problem, for non-compliant IEEE 1394a devices, configure Windows Vista to enumerate inactive IEEE 1394 devices. The following file will implement the change: WindowsVistaFirewireFix.ZIP Download the file. Extract the ZIP file. Run the executable file. Restart computer...
Language: English
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Load error or film curve error when opening P30 RAW files
Problem
When viewing some P30 files, "the film curve was not found" errors may occur after updating from Capture One 4 to Capture One 4.0.1
Lösung
1. Choose new camera profile 2. Copy and Apply the profile adjustment to all files. 3. Restart Capture One and any new P30 files will be correct.
Language: English
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Sinar P2 & P3 can be used with Phase One or Leaf backs
Problem
Will the Phase One or Leaf digital back work on a Sinar P2 and/or Sinar P3?
Lösung
The Sinar P2 (4x5) will work with the Phase One Flexadapter without problem. If an enduser has a P3 and wants to change from Sinar to Phase One, we propose changing the shutter and purchasing a sliding adapter from Silvestri Or an standard adapter from Sinar this way the P3 will fully...
Language: English
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Mamiya Sekor D 75-150mm & 28mm F-- in camera display
Problem
There still seems to be a number of Mamiya Sekor D 75 - 150 mm lenses, in the field that are not up to date. This lens causes the camera communication to fail with error 06, F--, or the camera hangs. This has been seen on the Mamiya AFD II, AFD III, and the Phase One 645. When replaced with a properly configured lens the problem is solved.
Lösung
Mamiya has provided a serial number list that can be used to identify lenses that do not need an upgrade: Mamiya Sekor D 28mm AF GE3003 GG3016 GE1034 GE1038 GE3053 GE3003 GE3008 GH3009 GH3011 GH3017 GH3019 AND LATER Mamiya Sekor D 75-150mm AF GE1050 GE1013 GF3002 GF3008 GF302...
Language: English
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