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Article ID
Description
Windows XP - service pack 3 will not detect P 21, P 30 and P 45
Problem
The back is not detected by the hardware wizard
Solution
Downgrade the IEEE1394 driver only - follow the link in this article for workaround. Note that P 20, P 25 and all P+ models are not affected by this.
Language: English
Article ID
Description
"Create thumbnails on save" in Capture One 4 for Mac only
Problem
What is this option for?
Solution
When viewing developed files in third-party browser applications - the large developed files may take an unexpected amount of time to browse through. Capture One offers the option to have an embedded thumbnail in the developed file, thus increasing browsing speed.
Language: English
Article ID
Description
Batteries in general - for Phase One / Leaf backs and Phase One / Mamiya camera bodies.....
Problem
What kind of batteries can I use in my Phase One or Leaf Credo Digital Back. What kind of batteries can be used in my Phase One or Mamiya Camera body.
Solution
Digital Backs Phase One 2900mAh, batteries can be purchased from your Phase One Dealer. If you choose to purchase 3rd party batteries we recommend Canon BP 915 (1500 - 2900 mAh). The higher the mAh, the longer they will last. Due to differences in tolerances, some 3rd party batteries may not fi...
Language: English
Article ID
Description
Flash sync timing with front curtain or second curtain synchronization with the Phase One 645 camera
Problem
How will you benefit from using this custom function setting on the Phase One 645 AF camera and in which situations could this be used and in which situations will the feature provide unexpected results?
Solution
Synchronizing on the first shutter curtain is the most used setting in a normal environment where Studio Flash is used. Like regular tabletop or studio work where the flash reacts when the release button is depressed. Synchronising on the second shutter curtain is used when capturing moving objec...
Language: English
Article ID
Description
VIDEO: How to clean the CCD/IR FILTER
Problem
The CCD/IR FILTER needs to be clean before shooting. The DigiClean Kit helps you remove any dirt, grease, spots or streaks.
Solution
Please watch the tutorial movie for direction! Content of the DigiClean kit: DigiClean A: A blue liquid that contains alcohol and soap. Removes dirt, grease, spots etc. easily and carefully from the CCD and IR-filter surface. DigiClean B: Clear liquid that contains isopropanol an...
Language: English
Article ID
Description
Oversaturated colors in web contact sheet
Problem
I get over saturated images with too much red when using the "Make Web Contact Sheet" function in Capture One. I use sRGB on a calibrated Wide Gamut monitor. Could the display ICC profile be the problem? Or could the issue be that Internet Explorer is not supporting Color Managed sRGB profiles using a wide gamut monitor?
Solution
The display profile is not at fault here. The ICC profile for the display tells any application, that uses color management, what the color values for the display should be. A non-color managed application (such as Internet Explorer for Windows) would not use the profile and thus the colors would be...
Language: English
Article ID
Description
Under/Over exposed images on a Phase One Camerabody
Problem
Images are underexposed even though aperture and shutterspeed are set to an expected normal exposed image. Or a Lightmeter informs that the flash supplies the proper setting for an expected normal exposed image. It happens only when shutterspeed are approx 1/4 sec or slower. The images below shows the same image taken at the same exposure settings (1/4s at f22) with different shutter curtain priority settings. Histogram of the image taken at 1/4 second, f22 with shutter curtain priority set to 1st Histogram of the image taken at 1/4 second, f22 with shutter curtain priority set to 2nd
Solution
Check the Custom Functions in the Phase One camera. On the selector wheel on top of the camera select CF - go to bank C-27 and check if 1st (0) or 2nd (1) shutter curtain priority is selected . In most cases when shutterspeed is set to 1/4 or slower - the 2nd shutter curtain priority is recommend...
Language: English
Article ID
Description
Power Supply for Phase One 645 camera
Problem
I need a AC power solution for my Phase One camera.
Solution
Either item 71509 can be purchased from your dealer or you can purchase univeral adapter with the following specifications: Please find below the specifications for using a power supply with a Phase One 645 AF or DF/DF+ camera: Power Supply DC 9V, 2A (Ampere) The inner centre pole is positive ...
Language: English
Article ID
Description
Mamiya 401 / 402 and 403 extension tubes
Problem
Can I use a Mamiya extension tube with a Phase One camera body?
Solution
Yes - the extension tubes named NA 401, NA 402 and NA 403 can be used together or seperate. They are identical to the Phase One extension tubes Note that AF is not supported when using the extension tubes. Speed and aperture will although be possible to set on the camerabody. Samples images bel...
Language: English
Article ID
Description
Locating ICC profiles in Capture One on a Mac
Problem
Where to find the ICC profiles in Capture One 6 & 7
Solution
Go to Applications/Capture One Ctrl Click (or right click) the icon > Show Package Contents Then navigate to: Contents/Frameworks/AppCore.framework/Versions/A/Resources/Profiles/Input Screendumps below - due to the long screendump image we have split in 2 images:
Language: English
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