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Article ID
Description
Mamiya RZ Pro II D internal battery rapidly depletes when a cameraback is attached.
Problem
When using a Mamiya RZ Pro II D with a digital-back the internal battery is exhausted faster than when using a film-back. A new battery will last for approximately 3 days before it is exhausted. This happens when a back is attached to the camerabody although the camera and back are turned off.
Solution
The design of the Mamiya RZ Pro II D camerabody is made in a way where the body continuously uses power from the internal battery when a digital back is attached. (When filmbacks are attached the camera body goes to sleep 20 sec. after no activity.) You can prevent the internal battery drain by th...
Language: English
Article ID
Description
Support of 16-Bit File Format with Scanback-Mac only
Problem
Customers requesting Password to create 16-Bit Files.
Solution
With version 3.1.1 for Studio Kit, PhotoPhase and PowerPhase and version 3.6 for PowerPhase FX, Phase one Image Capture Software (for Mac only) supports the 16-bit file format. This format provides more color information and softer color gradients. The extra color information will only be valuable ...
Language: English
Article ID
Description
The P20 or the P25 digital backs will not display a capacity greater than 8 GB when using a Compact Flash Card®.
Problem
The P20 and P25 firmware was optimized to format CompactFlash® cards for the largest anticipated size at that time, which was 8 GB. Currently, if you format CompactFlash® cards bearing a capacity larger than 8 GB the available capacity of the CompactFlash® card will be 8 GB.
Solution
There is no solution for formatting within the P20 or P25 Back. However you could simply format CompactFlash® cards bearing a capacity larger than 8 GB in either your Mac or PC computer (or in one of our newest digital camera backs if available; i.e. P45, P30, P21). Using smaller cards is recom...
Language: English
Article ID
Description
Host Capture Configurations: DSLR and Phase One Digital Backs
Problem
What methods can be used to capture to Capture One software with my Phase One Digital back and with my DSLR?
Solution
Phase One Digital back Remote & Tethered capture : The table below illustrates configurations for capturing from Capture One when tethered. (see LINKS section). Remote Capture (shooting from the capture button in Capture One software with DSLR): Mac only! Tethered Capture (shooting from DSL...
Language: English
Article ID
Description
New Macs pre-installed 10.7 OS & Leaf Capture Installer
Problem
On some new Macs the pre-installed 10.7 OS is missing some Java modules that are essential for smooth installation and running of Leaf Capture 11.5.3. If these modules are missing the OS will issue an error message when you try to run the Leaf Capture Installer and you will not be able to complete the installation
Solution
We recommend that you run a full software update after setting up your new Mac or alternatively follow the below link to download and install the necessary modules: http://support.apple.com/kb/DL1421
Language: English
Article ID
Description
Leaf Capture Remote 2.1 - Defining a User & Password
Problem
How do I define a User & Password on LC Remote Server?
Solution
Defining a User and Password The default user is named admin and there is no password. If you want to limit the use of the application to a specific user: 1. Click the Users button. 2. Click the Add User icon. 3. Type in a user name and click OK 4. Type in a password. Use t...
Language: English
Article ID
Description
Latest available Download for Capture One
Problem
Here is a link to the Downloads section of Phase One Website
Solution
Downloads
Language: English
Article ID
Description
Phase One ICC profiles improved ability to maintain saturation in deep shadow areas
Problem
Phase One has enhanced the ICC profiles available with Capture One 3.5 and later, providing better saturation in deep shadow areas. Phase One H 25 generic Phase One P 20 generic Phase One P 25 generic Phase One H 20 generic Phase One H 10 generic P45, P30 and P21 Easy Gray profiles All other profiles do not exhibit this issue.
Solution
New profiles have been developed. The general color rendering of these new profiles are exactly the same as the older generic profiles. Only deep shadow colors have been changed. Phase One H 25 generic V2b1 Phase One P 20 generic V2b1 Phase One P 25 generic V2b1 These profiles and the remain...
Language: English
Article ID
Description
Supported CF Cards on Leaf Aptus Digital backs
Problem
The following list of Compact Flash Cards (CF Cards) were tested and are approved compatible with the Leaf Aptus digital backs. NOTE list does not apply to Leaf Credo, see link below for Credo series backs This list is updated whenever a new card is added to the list:
Solution
Approved cards: SanDisk Extreme Pro 16 & 32 GB (UDMA6 version) SanDisk Extreme 8 & 16 GB SanDisk Extreme IV 2, 4, 8 & 16 GB SanDisk Extreme III 2, 4, & 8 GB Pretec 333x 8 GB Pretec 433x 8 GB Kingston 600x 32 GB - firmware updated version Jan 2012 Kingston 266x 32 GB Kingston 266x 2 GB Car...
Language: English
Article ID
Description
Live Preview Configuration and Information for Supported Cameras
Problem
How do I configure my camera body so that the mirror is up and use the Live Preview feature in Capture One?
Solution
Live Preview Preferences in Software Please find a link to instructions for your specific Camera System Below: Phase One Camera Systems AF & DF Mamiya Camera Systems H1 and H2 Camera Systems Contax Camera System You can also review the Live Preview User Guide for Capture One ...
Language: English
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