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Article ID
Description
Does a Phase One digital back work with a Silvestri camera system
Problem
I have a Silvestri camera, does this work with a Phase One camera back?
Solution
Yes it does. Silvestri have adapters for all fittings Phase One currently produce which is: Hasselblad V Hasselblad H Mamiya 645AFD Contax 645. They also produce a one-shot release cable so the camera back will work by shooting once with this cable instead of twice to generate the wake up ...
Language: English
Article ID
Description
Capture One Installation finished with errors
Problem
If after installing Capture One the following message appears please be sure to review the crash log.
Solution
If the error log reads: An error occurred executing script "Install ColorSync Profiles.txt". Error = 16384 An error occurred executing script "Install ColorSync Profiles.txt". Error = 16384 An error occurred executing script "Install ColorSync Profiles.txt". Error = 16384 Then it is likely that...
Language: English
Article ID
Description
Custom Functions with the Phase One 645 AF Camera
Problem
What are the Custom Functions with the Phase One 645AF Camera?
Solution
Here is a complete list of custom functions for Phase One 645AF firmware 1.0 PDF Document
Language: English
Article ID
Description
VIDEO: Function of the Phase One lens adapter
Problem
A Phase One Multi-Mount for Hasselblad V lenses
Solution
Language: English
Article ID
Description
Canon tethered to Capture One 3.7.8 on Mac OS 10.5.2 or later the software says "connecting to camera".
Problem
This issue is a result of the 10.5.2 Apple Updating including an application that controls tethered connections, Type8, for the Aperture Program. Below are steps to follow to remove the application and allow Capture One 3.7.8 to tether to Canon cameras on Mac OS 10.5.2 When connecting a camera, Image capture will launch silently (Background) and identify the camera and launch the correct support Library. Canon DSLRs are controlled by the file: /System/Library/Image Capture/Devices/Type8Camera
Solution
Everytime the Canon is connected to the Mac the following must be done: After connecting the camera to the Mac, launch Activity Monitor application (found in Utilities) and stop the "Type8Camera.app" program (Or kill it in Terminal application). Connect the Canon camera and launch Capture One. T...
Language: English
Article ID
Description
Capture Pilot "In App Purchase" Issue
Problem
When I launch Capture Pilot I am instructed to purchase the Camera Control App. However when I do I get the message. "You can't purchase this. You must first purchase the app that this item is for before you can purchase the item."
Solution
The issue is likly that you have more then one apple ID and the Capture Pilot is downloaded through a different account then the account that you are trying to purchase the Camera Control App. To solve this ensure that you have deleted the app of your iPad / iPhone: How to Delete App from iPa...
Language: English
Article ID
Description
Capture One crash after upgrading to Mac OS 10.6.3 if system serial number is invalid
Problem
When launching Capture One 4 or 5 on Mac OS 10.6.3 the application crash or quit unexpectedly. This only occurs on systems where the system serial number is a value with more than 12 characters, or a serial number is invalid (compare the serial ID that is located on your machine to the serial number in your system profile, make sure they match). This appears be the case when the system serial number doesn't have a valid number, but instead has a value such as "System Serial#", or "SystemSerialNumb". Sample: To gain access to this window and verify serial number, please see the Mac OS X section of the article "Generating a System Summary report for Technical Support" below.
Solution
There is two possible solutions to this issue: 1. Revert to Mac OS 10.6.2 or earlier or 2: Contact Apple to Correct this issue and implament a correct Serial Number. For assistance to any of the two solution please contact Apple or your Apple reseller.
Language: English
Article ID
Description
Capture Pilot "Restore Purchase" issue
Problem
I've previously purchased Capture Pilot and Camera Control but when I upgrade the Application shows I need to purchase again!
Solution
Use the feature to "Restore Purchase". Unfortunately the Apple iTunes store cannot maintain an automatic connection with Apps in the App store and Apps purchased within an Application. As the Camera Control App is a seperate application purchased through Capture Pilot, when you update or reins...
Language: English
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Description
Zoom : Dell "Premium Optical Mouse" scroll wheel doesn't work to alter zoom
Problem
When scrolling the wheel with the cursor over the Viewer you can't alter the zoom degree. The mouse can move the scroll bar in Thumbnail window The zoom feature works immiditely after connecting mouse but then not after. A Logitech mouse works OK
Solution
Uninstall “Mouse Suite” which is a application that Dell develops. It is not only Capture One that looses functionality, but applications like Internet Explorer and FireFox as well.
Language: English
Article ID
Description
Problem
Solution
Language: English
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