Knowledge base

TECH SUPPORT
PHASE ONE AND MAMIYA- LEAF TECHNICAL SUPPORT

Get technical support for your camera systems and software. Please check our Knowledge base and documentation section before creating a support case.

 

Our technical support is available almost 24 hours a day, every buisness day.

 

It requires an online account to create a case for technical support.

 

Contact tech support 

ARTICLE
Search
    Knowledgebase article

    Article ID 2166
    Summary Which products can I get help with from Phase One, Leaf and Mamiya support.
    Problem Which products can I get help with from Phase One, Leaf and Mamiya support?
    Is there any products that has reached "end of life"?

    Note: Leaf and Mamiya products in United States are supported by MAC Group and not by Phase One A/S / Leaf Imaging Ltd.
    For more information go to: MAC Group
    Solution Phase One, Leaf and Mamiya support team can help you with:

    Software:

    Phase One:
    Capture One (all versions)
    Media PRO (all versions)
    Image Capture (all versions)

    Other:
    Leaf Capture (11.2.9 and higher)
    Microsoft Expression Media (version 2 or better)


    Hardware:

    Phase One

    One-shot:
  • P series
  • P+ series
  • IQ series

    Scan-backs:
  • PowerPhase FX
  • PowerPhase FX+

    Camera / Lenses
  • Phase One 645 (all types)
  • Phase One lenses (all types)
  • Schneider lenses (all leaf shutter versions with M645 fitting)

    Leaf
  • Valeo 17 and 22
  • Aptus (all types)
  • Aptus S (all types)
  • Aptus-II (all types)
  • AFi and AFi-II


    Mamiya
    Mamiya DM series camera solutions
    DM22, DM28, DM33, DM40, DM56 and DM80 including 645DF body and lenses.

    Mamiya M series (camera back only)
    M18, M22 and M31





    END OF LIFE:

    End of life products we still support to the best of abilities, however we can not offer service for failed componentes.


    Hardware:

    Phase One
  • LightPhase
  • H series
  • FC70 (PhotoPhase)
  • CB66, CB67 and CB68 (StudioKit)
  • StudioKit
  • PhotoPhase
  • PowerPhase (SCSI connection)
  • VR Turntable
  • Compose One

    Leaf:
  • DCB (all types)
  • Volare VolareXY
  • Cantare
  • C-Most
  • Valeo 6 and 11.

    Mamiya:
    No Informations: Please contact local dealer.

    Rollei
    DB20p (Camera back only)

  • Last updated January 16, 2012
    Links MAC Group