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TECH SUPPORT
PHASE ONE AND MAMIYA- LEAF TECHNICAL SUPPORT

Get technical support for your camera systems and software. Please check our Knowledge base and documentation section before creating a support case.

 

Our technical support is available almost 24 hours a day, every buisness day.

 

It requires an online account to create a case for technical support.

 

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    Knowledgebase article

    Article ID 1276
    Summary How to obtain support from Phase One and Mamiya-Leaf Support Team.
    Problem How do I get Support on my Phase One or Mamiya-Leaf Product ?
    Solution Self-Service Support

    The primary source of information on Phase One, Leaf and Mamiya Products - Our Knowledge Database. We hope that we can offer you a quick solution to your problem.
    For a complete overview of Phase One and Leaf's Support Services please look below.




    Phase One and Mamiya-Leaf User to User Forum:
    Phase One provides various user forums on both english and german. These forums are available for all kind of users. Some of the forums are provided in coorporation with our dealers of the Capture One software. Find the link to the forums below.




    Users of Phase One, Mamiya-Leaf Cameras, Digital Backs, Scanners, Portable Solutions, Capture One Pro Software:
    Please contact your local dealer.

    Find your local dealer on our website under Contacts. Phase One's dealers and distributors around the world are all trained in our products and they will be able to answer the questions that may arise.
    In order to respond quickly to your request or question please provide your local dealer with all relevant information. For instance: Send images or send screen dumps that illustrate the problem and specify which equipment you are using.

    For Phase One Dealers, go to http://www.phaseone.com
    For Mamiya-Leaf dealers, go to http://www.mamiyaleaf.com/




    Capture One Software:
    If you have puchcased your software at a dealer, please contact that dealer for support - all other users please go to http://support.phaseone.com for use of either our on-line users forums or create a support case to the Phase One Support Teams.




    Portrait One Software:
    Users of Portrait One please contact Studio Plus
    http://www.studioplussoftware.com/

    Last updated july 3, 2012
    Links Phase One and Mamiya-Leaf User to User Forum
    Phase One and Mamiya-Leaf Support Website
    Find my local Phase One dealer
    Find my local Mamiya-Leaf dealer
    Studio Plus
    This article applies to the following categories
    Software:

    Phase One SDK
    Portrait One

    Camera:

    Bronica
    Canon
    Epson
    Fuji
    Horseman
    Konica Minolta
    Leaf
    Mamiya
    Olympus
    Pentax
    Phase One
    Rollei
    Sony

    Digital Back:

    H 10
    H 10 11 Mpixel
    H 10 6 Mpixel
    H 101
    H 20
    H 25
    H 5
    LightPhase
    PhotoPhase +
    PowerPhase (SCSI)
    Rollei db20p
    StudioKit

    Accessories:

    Phase One Lens



     
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