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Article ID
Description
How do I do long exposures with the Contax 645 and a digital back?
Problem
The bulb mode on Contax 645 is not supported. How can I do longer exposures than the body allows?
Solution
Note this is not an offical Phase One Supported solution and is offered as a workaround only. The Contaxt 645 has a limitation in the body which limits exposure time with the Phase One digital backs. The way around this is to make the back think it is a large format solution. You will need: ...
Language: English
Article ID
Description
Leaf backs tethered to iMac or laptops
Problem
Some laptop's do not provide the level of power required to operate a Leaf back. The Leaf back requires a powered connection via Firewire 400 or Firewire 800 in order to work tethered with Leaf Capture or Capture One.
Solution
Leaf offers a Firewire repeater that can be powered by the power supply that comes with the Leaf battery charger (12V) or if on location, by an external battery pack e.g. Quantum. Part Numbers: For digital back with 400Mbs FireWire port - 605A00030 Repeater, FireWire 400, 3 port For digital b...
Language: English
Article ID
Description
Creating a Phase One Profile
Problem
I want to create a Phase One Profile so I can Activate, Register my Products, and/or contact Support. You must have a profile to activate your software, contact support and register your products.
Solution
Creating a Profile Use the following step by step procedure to create your own profile with Phase One. 1. Go to WWW.PHASEONE.COM 2. Click on "My Pages" in the top right corner. 3. Click on "New Profile". 4. Provide the required information and choose "Save and Continue". ...
Language: English
Article ID
Description
Leaf Technical Notes
Problem
Where do I find Leaf Technical Notes?
Solution
Leaf Image Profiles (PDF) Lens Calibration Guide for Aptus-II 10 (PDF) Formatting a CF card for Leaf backs on Mac OS 10.6.X (PDF) Creating Lens Calibration Files in the Field (PDF) Loading Custom Image Settings (PDF) Cast Effects in Wide Angle Photography (PDF) How to adjust multip...
Language: English
Article ID
Description
Creating a Support Case
Problem
I have created a profile and activated it with my pincode. Now what should I do to create a support case?
Solution
1. Select the Support tab from the top menu to be brought to the Support site. 2. Select Contact Technical Support from the options. 3. This will take you to the Login page, as shown below. Simply fill in the details of your email address and your password which you created with your profile. ...
Language: English
Article ID
Description
IPTC Information Editor on Mac
Problem
How can I add IPTC information to my images in Capture One?
Solution
IPTC Editor The IPTC Editor is accessed from the Image menu. IPTC information is a kind of meta data that can be added to your files. The fields are available for the capture files and in processed files, where it is transferred to when the image is processed. Use the button to create...
Language: English
Article ID
Description
Leaf Capture Documentation: Leaf Release Notes
Problem
Where do I find the Leaf Release Notes?
Solution
Leaf Capture (v.11.3.5) (PDF) Leaf Capture (v.11.3) (PDF) Leaf Capture (v.11.2.9) (PDF) Leaf Capture (v.11.2.8) (PDF) Leaf Capture (v.11.2.7) (PDF) Leaf Capture (v.11.2.4) (PDF) Leaf Capture (v.11.1 for Windows) (PDF) Leaf Capture 8 (v. 8.4.6) (PDF) Leaf RAW Converter 1.2.2 (P...
Language: English
Article ID
Description
Leaf Capture Documentation: Leaf Installation Guides
Problem
Where do I find the Leaf Installation Guides?
Solution
Leaf Aptus Installation Guide (PDF) Leaf Capture Installation Guide (PDF)
Language: English
Article ID
Description
RAW file support in Capture One 5.2.1
Problem
Which camera RAW files are supported in Capture One? Which cameras can be tethered to Capture One?
Solution
You can find specific information on which cameras are supported in your installed release of Capture One in the release note that comes with the installation files. Capture One 5.2.1 DB supports RAW files from the following digital backs/cameras: Phase One: P 65+, P 40+, P 45+, P 30+, P 21+...
Language: English
Article ID
Description
Corrupted RAW files from a Phase One camera back
Problem
After tethered shooting the images will launch but not appear in Capture One. This can also happen after copying the RAW files to an external harddrive. After copying the RAW files back to the internal HD the images will launch but not appear in Capture One.
Solution
What happens is that the tiff structure is damaged in the RAW file. This can happen due to a fragmented harddrive or can happen on an external harddrive that is not storing the imagedata correctly. This can also happen on a CF-card that contains bad segments. This is why we always recommend to only ...
Language: English
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