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Article ID
Description
ICC profile renaming
Problem
Is it possible to rename or add extra ICC profiles to Capture One. Is it possible to display the profiles in the drop-down menu for camera related ICC profiles?
Solution
Any ICC profile can be edited and renamed and added into Capture One. The ICC profile will display after restart of Capture One. As an example - the input profile PhaseOneP65+-Tungsten-Easy Gray.icm has been copy/pasted in the colorsync directory. Renamed to PhaseOneP65+-Tungsten-Super Gray.icm...
Language: English
Article ID
Description
Is Capture One JHOVE compatible?
Problem
Solution
Yes! TIF Files processd by Capture One (3.7.6 or later, incl Capture One 4.x) from any supported digital back or DSLR camera are fully compliant with JHOVE authentication. This includes both 8 and 16bit TIF files. JHOVE: JSTOR/Harvard Object Validation Environment JHOVE is an open source frame...
Language: English
Article ID
Description
Colors in Capture One differ on an external / secondary monitor
Problem
The external monitor is showing different colors than the Capture One Preview shows on my main monitor. I didn't have this problem with C1 3.5 LE version.
Solution
The Mac OS display profile will affect the way colors appear in Capture One because the display profile tells the monitor how to display colors. When the Capture One Preivew window is moved from one monitor to another monitor the affect of different profiles on different monitors can be seen. Capt...
Language: English
Article ID
Description
My Leaf Raw files have a Red ICC! Warning Icon on them, and I can not trace my ICC profile.
Problem
You have just upgraded to a new Mac with a fresh install of Leaf Capture 11.x. Now when you shoot or load your Legacy Leaf Back images your favourite ICC profile is missing. A Red icon that says "ICC!" will appear in the top left of your thumbnails.
Solution
Leaf Capture 11 no longer includes the older Legacy profiles e.g. "Aptus 65 Product HS4", that you may have kept from Leaf Capture V8.x or from earlier versions of Leaf Capture 10/ 11. These profiles are still on your camera, any current images shot to card, and any previous shots will have this e...
Language: English
Article ID
Description
Free Upgrades and Activations Explained
Problem
What is a free upgrade? How do I tell if I have any activations left?
Solution
Free Upgrades: In general a major upgrade of Capture One implies that it is a paid upgrade. As an example Capture One 4 is a major upgrade from version 3.x A free upgrade, if you have them, allows you activate a major upgrade of Capture One at no extra cost. This only applies to users with C...
Language: English
Article ID
Description
Capture One 4 and selecting the Monitor profile
Problem
It is not possible to select another Monitor profile in Capture One 4 software.
Solution
A new feature in Capture One 4 is to use the selected monitor profile from the OS. Therefore it is important that a system monitor profile is selected. Here are the steps needed to choose a Monitor Profile for the System. 1. Right-click on the Desktop 2. Choose Properties 3. Choose Settings T...
Language: English
Article ID
Description
Printing the wrong paper size in Capture One
Problem
I am having problems with Capture One Pro 6 not changing paper source when printing thus printing on the wrong paper. I have been through all settings and they are correct but the printer still prints only this one paper size.
Solution
Have checked out the drivers and found that the Mac printer driver was V8 but Epsons driver was V6. Therefore the Mac driver supplied by Apple was obviously not correct as the Epson V6 driver works fine.
Language: English
Article ID
Description
Capture One 4 installation stops with error: Unable to execute file in the temporary directory: Setup aborted.
Problem
When installing Capture One I get the following error:
Solution
This error is a result of an setting in McAfee Anti Virus program. By disabling the setting "Prevent all programs from running files from the Temp folder" the program will install. The setting can be added again once installer has finished.
Language: English
Article ID
Description
What is a Phase One profile?
Problem
Phase One requires me to enter my Profile ID and Password, however I do not know what this is.
Solution
A Phase One Profile is a unique ID, which you can use to log on to Phase One's website. Currently we asked that you use your email address to create this ID. This Profile will provide you access to additional services. A Phase One Profile is also necessary to be able to download and to activate y...
Language: English
Article ID
Description
Why do I need a password for my Phase One Profile?
Problem
Why do I need a password for my Phase One Profile?
Solution
You need a password for your Phase One Profile for security reasons, so you and Phase One are sure that you and only you can leverage your entitlements, e.g. when it comes to Capture One products you have purchased access to. Only 8-bit characters are supported as passwords (please do not use "+,=...
Language: English