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Article ID
Description
New Macs pre-installed 10.7 OS & Leaf Capture Installer
Problem
On some new Macs the pre-installed 10.7 OS is missing some Java modules that are essential for smooth installation and running of Leaf Capture 11.5.3. If these modules are missing the OS will issue an error message when you try to run the Leaf Capture Installer and you will not be able to complete the installation
Solution
We recommend that you run a full software update after setting up your new Mac or alternatively follow the below link to download and install the necessary modules: http://support.apple.com/kb/DL1421
Language: English
Article ID
Description
Pocket Wizard Radioslave with Phase One 645 camera
Problem
When using Pocket Wizard Radioslaves with my Phase One 645 camera and the shutter speed set to 1/800 or higher I get black images. Shutterspeeds at 1/125 to 1/640 my images becomes ok.
Solution
Shutterspeeds higher than 1/500 are not supported as the timing and trigger signal from the Pocket Wizard to the flash generator are not fast enough. Manufacturer specifications for PWizard MultiMax and Plus II is 1/500th. In some cases 1/640 will provide well exposed images but yet not suppor...
Language: English
Article ID
Description
Achieve sharp images with wide angle lenses - the new "sweet spot" mark....
Problem
Images shot with a wide angle lens tend to be either unsharp on the edges or soft all over
Solution
Learn more about how to understand and get to optimal use out of your wide angle lenses from the The Image Quality Professor’s Blog link below
Language: English
Article ID
Description
Bracketing with custom functions on 645 DF/DF+
Problem
How to program the camera body to perform this......
Solution
1) Select CF on the Exposuremode dial 2) Select bank A,B or C 3) Go to bank 5 using front dial and choose with rear dial between 0 = 3 exposures 1 = 5 exposures 2 = 7 exposures 4) Return to previous selection on Exposuremode dial 5) Press the small Auto Bracketing Button 6) Select 1 on fron...
Language: English
Article ID
Description
Leaf Capture: Using Schneider Shutter Control
Problem
Some Schneider electronic lenses do not work with Leaf Capture and the Schneider Shutter Control
Solution
Make sure that the lens has Firmware NKO-118 Index-0008-00. The version no. can be found on a silver sticker on the back or side of the lens. See attachment.
Language: English
Article ID
Description
RAW file support in Capture One 5.2.1
Problem
Which camera RAW files are supported in Capture One? Which cameras can be tethered to Capture One?
Solution
You can find specific information on which cameras are supported in your installed release of Capture One in the release note that comes with the installation files. Capture One 5.2.1 DB supports RAW files from the following digital backs/cameras: Phase One: P 65+, P 40+, P 45+, P 30+, P 21+...
Language: English
Article ID
Description
Latest Firmware Version for Phase One Digital Backs
Problem
What is the latest firmware available?
Solution
IQ Series Back Model Firmware Version IQ2 Series Back Model 5.10.1 IQ1 Series Back Model 5.10.1 P+ Series Back Model Firmware Version P40+ and P65+ 5.2.2 P20+, P25+, P21+, P30+ & P45+ 5.1.2 P Series Back Model Firmware Version P21, P30 and P45 2.3.6 or 2.5 (last one only required if Live Preview ...
Language: English
Article ID
Description
Corrupted RAW files from a Phase One camera back
Problem
After tethered shooting the images will launch but not appear in Capture One. This can also happen after copying the RAW files to an external harddrive. After copying the RAW files back to the internal HD the images will launch but not appear in Capture One.
Solution
What happens is that the tiff structure is damaged in the RAW file. This can happen due to a fragmented harddrive or can happen on an external harddrive that is not storing the imagedata correctly. This can also happen on a CF-card that contains bad segments. This is why we always recommend to only ...
Language: English
Article ID
Description
Leaf Digital Camera Back: Rotating the Image VS Rotating the Menu Icons
Problem
How do I Rotat the Image VS Rotating the Menu Icons?
Solution
Did you know that the Leaf back can automatically detect when you move from landscape to portrait? In the Leaf Aptus, Aptus S and AFi, there is a sensor, which is responsible for the Auto Orientation functions of the back. The sensor can tell when you shoot in landscape or portrait mode and can be...
Language: English
Article ID
Description
Tethered shooting in Capture One
Problem
What is tethered shooting and can I use it?
Solution
Tethered shooting is the term used in Capture One context for describing the situation where your camera is capturing images directly into a computer without the need for a memory card to transfer the data. The camera is typically connected to the computer using a firewire or a usb cable. The majo...
Language: English