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Article ID
Description
Information on RAW workflow
Problem
Where can I learn more about RAW workflow? Video tutorials.
Solution
In the software section on Phase One’s homepage you will find a lot of information on RAW workflow, working with RAW and related articles. The following links (listed below) will get you off to a good start with understanding RAW workflow in a Capture One context. Below you will also find a link...
Language: English
Article ID
Description
Training course in Capture One
Problem
Where can I find information on how to get a training course in Capture One?
Solution
There are many of Phase One’s partners worldwide who offer training courses in Capture One. You can find locate a partner who offers training courses near you by following the link below. Look for partners with a “graduation hat” icon next to their name in the list.
Language: English
Article ID
Description
Latest Firmware Version for Phase One Digital Backs
Problem
What is the latest firmware available?
Solution
IQ 1 and 2 Series Back Model Firmware Version IQ250 Series Back Model 1.00.2/H Platform is 1.00.3 IQ260, IQ280 Series Back Model 5.11.36 IQ140, IQ160, IQ180 Series Back Model 5.11.36 P+ Series Back Model Firmware Version P40+ and P65+ 5.2.2 P20+, P25+, P21+, P30+ & P45+ 5.1.2 P Series Back Model F...
Language: English
Article ID
Description
Corrupted RAW files from a Phase One camera back
Problem
After tethered shooting the images will launch but not appear in Capture One. This can also happen after copying the RAW files to an external harddrive. After copying the RAW files back to the internal HD the images will launch but not appear in Capture One.
Solution
What happens is that the tiff structure is damaged in the RAW file. This can happen due to a fragmented harddrive or can happen on an external harddrive that is not storing the imagedata correctly. This can also happen on a CF-card that contains bad segments. This is why we always recommend to only ...
Language: English
Article ID
Description
Tethered shooting in Capture One
Problem
What is tethered shooting and can I use it?
Solution
Tethered shooting is the term used in Capture One context for describing the situation where your camera is capturing images directly into a computer without the need for a memory card to transfer the data. The camera is typically connected to the computer using a firewire or a usb cable. The majo...
Language: English
Article ID
Description
Changing a File Name / Batch Renaming
Problem
I made a mistake with renaming a batch of files, I am trying to rename them again correctly. How do I do this? What are the ways to change an image file name ?
Solution
Change a File Name for 1 Image at a time:________________ You can change the name of a file by clicking on the filename underneath the Thumbnail twice and edit to new name. This works 1 image at at time. Image File Names can also be changed at the Process Tab / Process Tool as well. ** The dev...
Language: English
Article ID
Description
Capture One on Intel and Power PC based Macs
Problem
Will Capture One run on the new Intel based Macs? What about Power PC support? Will Phase One continue to support the PPC architecture?
Solution
Yes, to both questions! Capture One 3.7.4 is compiled as a Universal Binary providing full support for both the Power PC and the Intel x86 architecture. All the features and functions of the software, including tethered capture capability, are supported. This is an exciting development for Maci...
Language: English
Article ID
Description
Leaf Digital Camera Back: Ensure Proper Exposure While On the Shoot
Problem
How do I Ensure Proper Exposure While On the Shoot?
Solution
Did you know that the Imaging Module includes a built-in spot meter? You can quickly check precisely where specific information falls on the histogram with the spot meter. While shooting, you can make sure that the highlights, mid-tones and shadows all fall correctly on the histogram. Download ...
Language: English
Article ID
Description
Leaf Digital Camera Back: Reset the file-name counter
Problem
How do I reset the file-name counter?
Solution
When defining a file name, the name is then applied to all future shots (adding a number in sequence for each shot). This continues until you define a new base name. You can reset the counter to zero at any time. On the Leaf camera back, enter Camera view, The camera settings menu list appear...
Language: English
Article ID
Description
Removing the Splash Screen at Capture One Startup
Problem
At Capture One start up my virus/malware protection reports the splash screen as a problem when starting up.
Solution
You can remove the splash screen start up at the following location: Capture One Pro Program Files\Phase One\Capture One PRO and rename the file "appssd.kqh" to "appssd.kqh--" Capture One LE Program Files\Phase One\Capture One LE and rename the file "appssdl.kqh" to "appssdl.kqh--" Capture O...
Language: English
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