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Article ID
Description
Capture Pilot "Restore Purchase" issue
Problem
I've previously purchased Capture Pilot and Camera Control but when I upgrade the Application shows I need to purchase again!
Solution
Use the feature to "Restore Purchase". Unfortunately the Apple iTunes store cannot maintain an automatic connection with Apps in the App store and Apps purchased within an Application. As the Camera Control App is a seperate application purchased through Capture Pilot, when you update or reins...
Language: English
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Zoom : Dell "Premium Optical Mouse" scroll wheel doesn't work to alter zoom
Problem
When scrolling the wheel with the cursor over the Viewer you can't alter the zoom degree. The mouse can move the scroll bar in Thumbnail window The zoom feature works immiditely after connecting mouse but then not after. A Logitech mouse works OK
Solution
Uninstall “Mouse Suite” which is a application that Dell develops. It is not only Capture One that looses functionality, but applications like Internet Explorer and FireFox as well.
Language: English
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Language: English
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Language: English
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Load error or film curve error when opening P30 RAW files
Problem
When viewing some P30 files, "the film curve was not found" errors may occur after updating from Capture One 4 to Capture One 4.0.1
Solution
1. Choose new camera profile 2. Copy and Apply the profile adjustment to all files. 3. Restart Capture One and any new P30 files will be correct.
Language: English
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Description
How does the image size of the sensor in digital backs effect image angle of view?
Problem
The sensor in some Phase One backs is smaller than the medium format film that lens angle of views calculations have traditionaly been based on. Also known as lens conversion or magnification factor.
Solution
To calculate the digital angle of view simply multiply the medium format film focal length by the Lens factor resulting in the approximate digital angle of view. For example, I am shooting on a 645 camera with the H20 and a 105mm lens, my digital angle of view will be approximately (1.3 x 105mm)=1...
Language: English
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Sinar P2 & P3 can be used with Phase One or Leaf backs
Problem
Will the Phase One or Leaf digital back work on a Sinar P2 and/or Sinar P3?
Solution
The Sinar P2 (4x5) will work with the Phase One Flexadapter without problem. If an enduser has a P3 and wants to change from Sinar to Phase One, we propose changing the shutter and purchasing a sliding adapter from Silvestri Or an standard adapter from Sinar this way the P3 will fully...
Language: English
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Preview generation appears to be slow
Problem
When shooting tethered, the previews load slower with Capture One version 3.7.4, 3.7.5 or 3.7.6 than with Capture One version 3.7.3. This is noticelable when shooting tethered and in a fast, rapid manner.
Solution
Capture One 3.7.3 was designed so that preview generation was prioritized over capture rate. This means that the capture rate was slower and the preview generation was a bit faster. With Capture One 3.7.4, 3.7.5 and 3.7.6 this priority has changed. Now capture rate is prioritized over preview gene...
Language: English
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Mamiya RZ Pro II D internal battery rapidly depletes when a cameraback is attached.
Problem
When using a Mamiya RZ Pro II D with a digital-back the internal battery is exhausted faster than when using a film-back. A new battery will last for approximately 3 days before it is exhausted. This happens when a back is attached to the camerabody although the camera and back are turned off.
Solution
The design of the Mamiya RZ Pro II D camerabody is made in a way where the body continuously uses power from the internal battery when a digital back is attached. (When filmbacks are attached the camera body goes to sleep 20 sec. after no activity.) You can prevent the internal battery drain by th...
Language: English
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