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Article ID
Description
Known Issues: Capture One Mac 3.7.x
Problem
General Issues Known Issue Summaries are listed here. They are also links to the master table containing all the Known Issues for Capture One Mac 3.7.x. Known Issue Summaries CF importer truncates 5 digit image number when renaming - "CF011134" is renamed to for instance "test-001134" Capture One will crash when the drive used for capture folder becomes full Renaming capture to an empty string " " makes Capture One unreliable - image file becomes unreadable afterwards Capture One on Mac Thumbnail window does not respect the set monitor color profile on a second screen On some images small JPEG artifacts may be seen deep down in the details. Missing Meta data when developing with CMYK profile Tethered capture with drives connected as SMB over a network doesn't work - AFP will work CMYK profile JPEG's previewed in Capture One Pro looks "inversed" Mac previews not visible using Windows version of Capture One Two monitor display of Color Editor not dynamically supported - with different monitor profiles File format must be actively set to IIQ Large or IIQ Small to work correctly - first time starting up and whenever set to defaults. Leica Digilux 3 is not supported in Capture One 3.7.7 for Mac Incorrect camera ICC profile for Canon 1D MkII N in Capture One for Mac Mac LE only - Film curves for Nikon D40, Olympus E-400, Pentax K10D and K100D do not appear in LE application DSLRs Canon 400D images develops with a black stripe of 8-10 pixels width on the long edge
Solution
Language: English
Article ID
Description
How do I create a system summary report for Phase One technical support?
Problem
How do I create a system summary report for Phase One technical support?
Solution
Microsoft Windows Vista / 7 Select the "Start" button, or Windows icon in the lower left hand corner to begin, then select : "All Programs / Accessories / System Tools / System Information" In the "System Information" window, select "File / Save.." A "Save As..." window will appear, allowing ...
Language: English
Article ID
Description
Mamiya Sekor D 75-150mm & 28mm F-- in camera display
Problem
There still seems to be a number of Mamiya Sekor D 75 - 150 mm lenses, in the field that are not up to date. This lens causes the camera communication to fail with error 06, F--, or the camera hangs. This has been seen on the Mamiya AFD II, AFD III, and the Phase One 645. When replaced with a properly configured lens the problem is solved.
Solution
Mamiya has provided a serial number list that can be used to identify lenses that do not need an upgrade: Mamiya Sekor D 28mm AF GE3003 GG3016 GE1034 GE1038 GE3053 GE3003 GE3008 GH3009 GH3011 GH3017 GH3019 AND LATER Mamiya Sekor D 75-150mm AF GE1050 GE1013 GF3002 GF3008 GF302...
Language: English
Article ID
Description
Simple to Use Layout Feature
Problem
How do I use Layout feature?
Solution
Do you need to compose a shot to a specific layout? Don’t worry Leaf Capture 11 has a layout feature that is simple to use! You can use the overlay feature in either Live Video mode or while in preview mode (during shooting). Follow these steps to use the Overlay feature: 1. From the editing too...
Language: English
Article ID
Description
Zoom : Dell "Premium Optical Mouse" scroll wheel doesn't work to alter zoom
Problem
When scrolling the wheel with the cursor over the Viewer you can't alter the zoom degree. The mouse can move the scroll bar in Thumbnail window The zoom feature works immiditely after connecting mouse but then not after. A Logitech mouse works OK
Solution
Uninstall “Mouse Suite” which is a application that Dell develops. It is not only Capture One that looses functionality, but applications like Internet Explorer and FireFox as well.
Language: English
Article ID
Description
Interface Cables from Phase One
Problem
Pictures of Interface Cables from Phase One.
Solution
Sync Cable Short for H, P, P+, and IQ series backs with fitting for Hasselblad V (Item No. 50300148) Multi conn. to mini jack adaptor cable for P, P+ and IQ (Item No. 50300144) Sync Cable long for P, P+ and IQ on 4x5" (Item No. 50300143) Sync cable long for H5/H10/H20/H25(...
Language: English
Article ID
Description
IPTC data with Capture One 4
Problem
Currently Capture One 4 cannot carry over IPTC data that already resides in the raw file to the processed file. For example if you had applied IPTC information to the file in a program such as iView, Capture One 4 cannot carry over this information to the processed file.
Solution
Our engineers are aware of this and will have IPTC information processing available in future version of Capture One. No definite release date has been set as of yet. When it is available we will make an announcment.
Language: English
Article ID
Description
Warning during Capture One 5.1 installation and installing a Cameraback on Windows
Problem
During install of Capture One software the following message appears: Then when connecting the back this message appears:
Solution
Simply press the "Continue Anyway" button and the installation will finish. The reason for the message is that Capture One software installation has not officially undergone a severe Microsoft Partner test.
Language: English
Article ID
Description
Sinar P2 & P3 can be used with Phase One or Leaf backs
Problem
Will the Phase One or Leaf digital back work on a Sinar P2 and/or Sinar P3?
Solution
The Sinar P2 (4x5) will work with the Phase One Flexadapter without problem. If an enduser has a P3 and wants to change from Sinar to Phase One, we propose changing the shutter and purchasing a sliding adapter from Silvestri Or an standard adapter from Sinar this way the P3 will fully...
Language: English
Article ID
Description
Mamiya RZ Pro II D internal battery rapidly depletes when a cameraback is attached.
Problem
When using a Mamiya RZ Pro II D with a digital-back the internal battery is exhausted faster than when using a film-back. A new battery will last for approximately 3 days before it is exhausted. This happens when a back is attached to the camerabody although the camera and back are turned off.
Solution
The design of the Mamiya RZ Pro II D camerabody is made in a way where the body continuously uses power from the internal battery when a digital back is attached. (When filmbacks are attached the camera body goes to sleep 20 sec. after no activity.) You can prevent the internal battery drain by th...
Language: English
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