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Article ID
Description
Preview generation appears to be slow
Problem
When shooting tethered, the previews load slower with Capture One version 3.7.4, 3.7.5 or 3.7.6 than with Capture One version 3.7.3. This is noticelable when shooting tethered and in a fast, rapid manner.
Solution
Capture One 3.7.3 was designed so that preview generation was prioritized over capture rate. This means that the capture rate was slower and the preview generation was a bit faster. With Capture One 3.7.4, 3.7.5 and 3.7.6 this priority has changed. Now capture rate is prioritized over preview gene...
Language: English
Article ID
Description
Mamiya RZ Pro II D internal battery rapidly depletes when a cameraback is attached.
Problem
When using a Mamiya RZ Pro II D with a digital-back the internal battery is exhausted faster than when using a film-back. A new battery will last for approximately 3 days before it is exhausted. This happens when a back is attached to the camerabody although the camera and back are turned off.
Solution
The design of the Mamiya RZ Pro II D camerabody is made in a way where the body continuously uses power from the internal battery when a digital back is attached. (When filmbacks are attached the camera body goes to sleep 20 sec. after no activity.) You can prevent the internal battery drain by th...
Language: English
Article ID
Description
Support of 16-Bit File Format with Scanback-Mac only
Problem
Customers requesting Password to create 16-Bit Files.
Solution
With version 3.1.1 for Studio Kit, PhotoPhase and PowerPhase and version 3.6 for PowerPhase FX, Phase one Image Capture Software (for Mac only) supports the 16-bit file format. This format provides more color information and softer color gradients. The extra color information will only be valuable ...
Language: English
Article ID
Description
The P20 or the P25 digital backs will not display a capacity greater than 8 GB when using a Compact Flash Card®.
Problem
The P20 and P25 firmware was optimized to format CompactFlash® cards for the largest anticipated size at that time, which was 8 GB. Currently, if you format CompactFlash® cards bearing a capacity larger than 8 GB the available capacity of the CompactFlash® card will be 8 GB.
Solution
There is no solution for formatting within the P20 or P25 Back. However you could simply format CompactFlash® cards bearing a capacity larger than 8 GB in either your Mac or PC computer (or in one of our newest digital camera backs if available; i.e. P45, P30, P21). Using smaller cards is recom...
Language: English
Article ID
Description
Host Capture Configurations: DSLR and Phase One Digital Backs
Problem
What methods can be used to capture to Capture One software with my Phase One Digital back and with my DSLR?
Solution
Phase One Digital back Remote & Tethered capture : The table below illustrates configurations for capturing from Capture One when tethered. (see LINKS section). Remote Capture (shooting from the capture button in Capture One software with DSLR): Mac only! Tethered Capture (shooting from DSL...
Language: English
Article ID
Description
Is Capture One JHOVE compatible?
Problem
Solution
Yes! TIF Files processd by Capture One (3.7.6 or later, incl Capture One 4.x) from any supported digital back or DSLR camera are fully compliant with JHOVE authentication. This includes both 8 and 16bit TIF files. JHOVE: JSTOR/Harvard Object Validation Environment JHOVE is an open source frame...
Language: English
Article ID
Description
P+ features explained
Problem
What are the new features for the P+ series (P20+, P21+, P25+, P30+, P45+) digital backs?
Solution
Opticolor+ Improved color reproduction even in very dark areas. Improved details in shadow area. Improved skin tones in general. Dynamic+ Raises the dynamic range which makes it possible to maintain details in highlight and shadow areas. Improved image quality on all ISO values. XPose+ Improv...
Language: English
Article ID
Description
Capture One LE & SanDisk
Problem
Can not activate key, the software tells me that the key is disabled.
Solution
The promotion to offer a Capture One LE license free of charge with a SanDisk CF or SD card ended March 27, 2008. This is also printed on the voucher that came with the card. Unused SanDisk keys which were never activated are now disabled and cannot be used to activate Capture One. License ...
Language: English
Article ID
Description
Colors in Capture One differ on an external / secondary monitor
Problem
The external monitor is showing different colors than the Capture One Preview shows on my main monitor. I didn't have this problem with C1 3.5 LE version.
Solution
The Mac OS display profile will affect the way colors appear in Capture One because the display profile tells the monitor how to display colors. When the Capture One Preivew window is moved from one monitor to another monitor the affect of different profiles on different monitors can be seen. Capt...
Language: English
Article ID
Description
My Leaf Raw files have a Red ICC! Warning Icon on them, and I can not trace my ICC profile.
Problem
You have just upgraded to a new Mac with a fresh install of Leaf Capture 11.x. Now when you shoot or load your Legacy Leaf Back images your favourite ICC profile is missing. A Red icon that says "ICC!" will appear in the top left of your thumbnails.
Solution
Leaf Capture 11 no longer includes the older Legacy profiles e.g. "Aptus 65 Product HS4", that you may have kept from Leaf Capture V8.x or from earlier versions of Leaf Capture 10/ 11. These profiles are still on your camera, any current images shot to card, and any previous shots will have this e...
Language: English
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