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Article ID
Description
Capture One LE & SanDisk
Problem
Can not activate key, the software tells me that the key is disabled.
Solution
The promotion to offer a Capture One LE license free of charge with a SanDisk CF or SD card ended March 27, 2008. This is also printed on the voucher that came with the card. Unused SanDisk keys which were never activated are now disabled and cannot be used to activate Capture One. License ...
Language: English
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Description
Problem
Solution
Language: English
Article ID
Description
How to use the Hot Folder with Canon Cameras
Problem
The Hot Folder does not update with the captured images from my Canon Camera!
Solution
With Canon Cameras, when shooting tethered using Canon EOS Utilities, it is necessary to turn on a feature in Canon Software to allow Capture One to effectively use the Hot Folder Feature. Once the Camera has been connected to EOS Utilities please be sure to turn on the "Remote Shooting" featur...
Language: English
Article ID
Description
Colors in Capture One differ on an external / secondary monitor
Problem
The external monitor is showing different colors than the Capture One Preview shows on my main monitor. I didn't have this problem with C1 3.5 LE version.
Solution
The Mac OS display profile will affect the way colors appear in Capture One because the display profile tells the monitor how to display colors. When the Capture One Preivew window is moved from one monitor to another monitor the affect of different profiles on different monitors can be seen. Capt...
Language: English
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Description
My Leaf Raw files have a Red ICC! Warning Icon on them, and I can not trace my ICC profile.
Problem
You have just upgraded to a new Mac with a fresh install of Leaf Capture 11.x. Now when you shoot or load your Legacy Leaf Back images your favourite ICC profile is missing. A Red icon that says "ICC!" will appear in the top left of your thumbnails.
Solution
Leaf Capture 11 no longer includes the older Legacy profiles e.g. "Aptus 65 Product HS4", that you may have kept from Leaf Capture V8.x or from earlier versions of Leaf Capture 10/ 11. These profiles are still on your camera, any current images shot to card, and any previous shots will have this e...
Language: English
Article ID
Description
Hot Folder Function in Capture One Pro
Problem
Capture One Pro does not provide tethered support for my camera, but I can shoot tethered using my camera's proprietary software. Capture One Pro does not allow me to shoot Tethered AND to the Storage card but this is supported by my camera's proprietary software.
Solution
Use the Hot Folder option in Capture One Pro First use your camera's proprietary software to connect the camera and shoot tethered to a designated folder. This may be referred to as a "Watch Folder" or "Destination Folder". Then you can open a Capture One Pro SESSION and locate your folder thro...
Language: English
Article ID
Description
Vista cannot locate a driver for the Cameraback - manual install of a cameraback driver.....
Problem
When connecting to Vista - the OS does not detect the cameraback. The back is listed as a "?" in device manager as a "Unknown Device"......
Solution
In most cases - restart the PC and replug the firewire cable. If the Vista installation have been made properly - the regular Add hardware wizard should pop-up and then let Vista search for the most suitable driver. In case this does not happen - then locate Device Manager by this way: My Compute...
Language: English
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Description
Free Upgrades and Activations Explained
Problem
What is a free upgrade? How do I tell if I have any activations left?
Solution
Free Upgrades: In general a major upgrade of Capture One implies that it is a paid upgrade. As an example Capture One 4 is a major upgrade from version 3.x A free upgrade, if you have them, allows you activate a major upgrade of Capture One at no extra cost. This only applies to users with C...
Language: English
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Description
Using the Tilt/Shift adapter with Mamiya RZ lenses
Problem
Is it possible to use the Mamiya Tilt/Shift adapter on a Mamiya RZ Pro II camera in combination with the RZ-adapter plate from Phase One?
Solution
Because the Tilt/Shift adapter is covering the I/O interface port on the front of the camerabody - it's not possible to connect the interface cable from the Phase One adapterplate for Phase One cameraback's. Image of the adapter: Only other option is the Mamiya RB camera - there you will be a...
Language: English
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Description
Capture One 4 and selecting the Monitor profile
Problem
It is not possible to select another Monitor profile in Capture One 4 software.
Solution
A new feature in Capture One 4 is to use the selected monitor profile from the OS. Therefore it is important that a system monitor profile is selected. Here are the steps needed to choose a Monitor Profile for the System. 1. Right-click on the Desktop 2. Choose Properties 3. Choose Settings T...
Language: English
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