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Article ID
Description
How do I do long exposures with the Contax 645 and a digital back?
Problem
The bulb mode on Contax 645 is not supported. How can I do longer exposures than the body allows?
Solution
Note this is not an offical Phase One Supported solution and is offered as a workaround only. The Contaxt 645 has a limitation in the body which limits exposure time with the Phase One digital backs. The way around this is to make the back think it is a large format solution. You will need: ...
Language: English
Article ID
Description
Creating a Phase One Profile
Problem
I want to create a Phase One Profile so I can Activate, Register my Products, and/or contact Support. You must have a profile to activate your software, contact support and register your products.
Solution
Creating a Profile Use the following step by step procedure to create your own profile with Phase One. 1. Go to WWW.PHASEONE.COM 2. Click on "My Pages" in the top right corner. 3. Click on "New Profile". 4. Provide the required information and choose "Save and Continue". ...
Language: English
Article ID
Description
Creating a Support Case
Problem
I have created a profile and activated it with my pincode. Now what should I do to create a support case?
Solution
1. Select the Support tab from the top menu to be brought to the Support site. 2. Select Contact Technical Support from the options. 3. This will take you to the Login page, as shown below. Simply fill in the details of your email address and your password which you created with your profile. ...
Language: English
Article ID
Description
IPTC Information Editor on Mac
Problem
How can I add IPTC information to my images in Capture One?
Solution
IPTC Editor The IPTC Editor is accessed from the Image menu. IPTC information is a kind of meta data that can be added to your files. The fields are available for the capture files and in processed files, where it is transferred to when the image is processed. Use the button to create...
Language: English
Article ID
Description
Information on getting started with Capture One
Problem
Where can I find information on getting started with Capture One?
Solution
You can find inspiration on getting started with Capture One from several sources. First and foremost you can access Getting Started flash files from the Help menu of your application. You can also access the flash files or more documentation on getting started on Phase One’s web page (see link ...
Language: English
Article ID
Description
Information on RAW workflow
Problem
Where can I learn more about RAW workflow? Video tutorials.
Solution
In the software section on Phase One’s homepage you will find a lot of information on RAW workflow, working with RAW and related articles. The following links (listed below) will get you off to a good start with understanding RAW workflow in a Capture One context. Below you will also find a link...
Language: English
Article ID
Description
RAW file support in Capture One 5.2.1
Problem
Which camera RAW files are supported in Capture One? Which cameras can be tethered to Capture One?
Solution
You can find specific information on which cameras are supported in your installed release of Capture One in the release note that comes with the installation files. Capture One 5.2.1 DB supports RAW files from the following digital backs/cameras: Phase One: P 65+, P 40+, P 45+, P 30+, P 21+...
Language: English
Article ID
Description
Latest Firmware Version for Phase One Digital Backs
Problem
What is the latest firmware available?
Solution
IQ 2 and 1 Series Back Model Firmware Version IQ250 / IQ150 1.05 IQ280, IQ260 and IQ260 Achromatic 5.20 IQ180, IQ160 and IQ140 5.20 P+ Series Back Model Firmware Version P40+ and P65+ 5.2.2 P20+, P25+, P21+, P30+ & P45+ 5.1.2 P Series Back Model Firmware Version P21, P30 and P45 2.3.6 or 2.5 (la...
Language: English
Article ID
Description
Corrupted RAW files from a Phase One camera back
Problem
After tethered shooting the images will launch but not appear in Capture One. This can also happen after copying the RAW files to an external harddrive. After copying the RAW files back to the internal HD the images will launch but not appear in Capture One.
Solution
What happens is that the tiff structure is damaged in the RAW file. This can happen due to a fragmented harddrive or can happen on an external harddrive that is not storing the imagedata correctly. This can also happen on a CF-card that contains bad segments. This is why we always recommend to only ...
Language: English
Article ID
Description
Leaf Digital Camera Back: Rotating the Image VS Rotating the Menu Icons
Problem
How do I Rotat the Image VS Rotating the Menu Icons?
Solution
Did you know that the Leaf back can automatically detect when you move from landscape to portrait? In the Leaf Aptus, Aptus S and AFi, there is a sensor, which is responsible for the Auto Orientation functions of the back. The sensor can tell when you shoot in landscape or portrait mode and can be...
Language: English
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