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Article ID
Description
P 20 / P 25 Missing exif metadata when shooting tethered.
Problem
When shooting tethered with the P20 and P25 for Contax 645, Hasselblad H1 and Mamiya 645AFD the metadata information for shutter speed and lens setting information is missing. The data is recorded when I shoot untethered. Why is that?
Solution
When the P20 and P25 models are used in untethered mode the metadata is recorded along with image data to the CF card. Because of limitations with the communications protocol this metadata is not transferred during tethered capture. The P21, P30, and P45 do not share this limitation and will tr...
Language: English
Article ID
Description
Magenta Cast and Green Cast in image
Problem
Lens cast happens mostly with wide angle lenses but can occur with all lenses.
Solution
Lens cast calibration is created and applied to the image in Capture One. An important note here is that the LCC tool inside Capture needs a reference file for the LCC calculation. Image shown here is a sample of a reference file. For more info please read the manual and visit the links below.
Language: English
Article ID
Description
Capture One: Enabling Mirror Up mode.
Problem
How do I enable Mirror Up mode when capturing with an H 20 and Capture One?
Solution
With the H20 connected on a Hasselblad V-series camera, Press Control + M (Mac: Command + M) simultaneoulsy to toggle Mirror Up mode. When Mirror Up mode is enabled you will see a small camera icon with the letter M next to it in the toolbar above the preview window.
Language: English
Article ID
Description
Preferences: Automatic Adjustment of Exposure Levels, Clipping Amount for Mac
Problem
In Capture One for Macintosh version 3.6 and later, there is a new setting in the Exposure preferences called Automatic adjustment of exposure levels, clipping amount . What does this setting do?
Solution
This preference tells Capture One how to handle the automatic adjustment of the exposure when the user clicks the Automatic adjust button in the Exposure Tool. If the " Automatic adjustment of exposure levels, clipping amount " preference is set to 0% for both the highlight and shadow detail th...
Language: English
Article ID
Description
Cannot install driver for a digital back on Windows XP with Service Pack 2 or 3.....
Problem
Running Windows XP Service pack 2 or 3, some users have reported problems with installing the Phase One Digital Back driver correctly. The back is not "seen" by the Hardware Wizzard nor beeing detected and displayed in the device manager.
Solution
The reason for this is that Microsoft has a problem with the FireWire interface in Service Pack 2 and 3 for Windows XP. Therefore the workaround is to switch to Service Pack 1a firewire drivers. Below are instructions on how to install a fix that will revert the drivers back to Service Pack 1a. ...
Language: English
Article ID
Description
Does Capture One Mac support dual, quad G5, Intel core duo processors, and 64 bit processors?
Problem
I want to get the best performance I can out of Capture One speedwise. Does Capture One support hyperthreading, dual core or multiple processors and 64 bit processing?
Solution
Capture One for Macintosh supports dual and quad processors, but doesn't run natively in 64-bit mode. In dual and quad processor, the operating system will parse running tasks to each processor maximizing system performance. Capture One will take full advantage of this and real performance gains w...
Language: English
Article ID
Description
Linhof View Cameras compatibility with Phase one Digital Backs.
Problem
Thsi article discusses the user of Linhof Kardan Master GTL/TL and the Linhof Master Technica with Phae One Digltal Backs
Solution
Is it possible to use the Linhof Kardan Master GTL/TL with any Phase One Digital back? Yes it can be used but with limitations as the L-shape makes limitations to the movements of the flexadapter. Therefore some tilt and swings can not be achieved. Linhof Master Technica used with a Phas...
Language: English
Article ID
Description
Set Shadow and Set Hightlight Tool Macintosh
Problem
I would like to use the Set Shadow and Set Highlight eyedropper in the exposure tool to set absolute black and white points.
Solution
It is possible to set absolute black or absolute white points in Capture One, by using the Exposure tool, if required. By unchecking the Preserve Color Balance box adjacent to the eyedropper icons in the Exposure Tool Panel, you are free to set the levels to any point between 0 and 255. A comple...
Language: English
Article ID
Description
P25 image error phenomenon in extreme highlight
Problem
When using the back in extreme highlight conditions a strange pattern will show up. Also in some conditions a band and/or stripe will show up.
Solution
When using the back in extreme highlight conditions we have the following advice: 1) Try to change the ISO value to a higher value and adjust the aperture from that point - this will possibly help. 2) Try to use the noise supression slider and adjust to a higher setting this will also decrease th...
Language: English
Article ID
Description
Pixel labyrinth / cross-hatch pattern in image
Problem
Interpolation error can occur in very rare cases. The reason is that the resolution of the hair and the physical 6.8 micron pixel size (P30/P30+ & P45/P45+) are close to equal. From there the software ”starts to guess” and thereby produces a few incorrect pixels.
Solution
Workaround is to try another lens, to step a bit closer to the subject or step a bit backwards to change the physical resolution.
Language: English