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Article ID
Description
Capture One PRO for Mac: "Destination must be enabled" processing error
Problem
I get "One destination must be enabled in proccess tool... " message and cannot process my Raw capture files. I've designated a destination folder for processed files but still get the "...destination must be enabled..." message.
Solution
Please make sure that you have at least one destination is checked in the process tool window. This differs from a destination only being highlighted. There is a check box next to each destination. At least one destination must be checked or this error will result.
Language: English
Article ID
Description
Are Custom White Balances applied to DSLRs (in-camera) supported in Capture One?
Problem
Is Custom White Balances applied to my images in the Canon camera supported in Capture One?
Solution
Yes. When using an in-camera custom WB setting, the Capture One WB setting pull-down box shows Shot (Win) or As Shot (Mac), or Camera Custom for a few DSLRs.(i.e. Canon EOS 10D) Camera Custom and As Shot are equivalent settings in Capture One.
Language: English
Article ID
Description
Rollei Lens Control S Compatibility with Phase One P, P+, IQ and Leaf Credo series
Problem
Will my Phase One P, P+, IQ and Leaf Credo series digital back work with the Rollei Lens Control S? The Lens Control S - handset with LCD display and controls is ideal for use with digital backs as it minimises vibration and can be set up for multi-exposure shots without the need to touch the camera.
Solution
Configure the back and Rollei Lens Control S in this way: 1. Set the P, P+, IQ and Leaf Credo series Shutter menu option to "Short Latency" OR "Normal Latency" depending on option available (If Long Latency is selected two-shot errors will result) 2. Confirm that the Rollei Lens Control S c...
Language: English
Article ID
Description
P-series: Charging the batteries and using the Twin V102 Battery Charger
Problem
Recommendations for using the provided Hahnel Twin V102 battery charger and charging the batteries to use with the P-series.
Solution
Charging the batteries When the system is unpacked the very first thing to do, is to give the batteries a full charge. The two 7.2 volt Lithium-ion batteries come mounted in the charger. Only one battery is used in the P 25 at a time, but it is recommended to charge both batteries fully before yo...
Language: English
Article ID
Description
Capture One reverts to trial mode?
Problem
Capture One reverts to trial mode very often, why is that?
Solution
Please folllow the steps outlined below. 1. The Capture One product key will reset itself if there is a change to the unique setup of the hardware from the time it was first activated on the computer . Meaning the customer has changed the internal hard drive (IDE cables) or some component on...
Language: English
Article ID
Description
Formatting a CF Card
Problem
How do I format a CF Card on my Mac or PC?
Solution
Formatting on a Mac OS X computer On Mac OS X formatting a CF card can easily be done inside the Disk Utility located in the Applications > Utilities folder. Insert the card in the card reader. Open the Disk utility and select the Disk (not just the partition, but the entire disk). Select the E...
Language: English
Article ID
Description
Indicator lights on the Phase One Digital Backs
Problem
What do the Roed and Green LED lights on the Digital Back signify?
Solution
Indicator lights When the camera is powered up you will see a short blink in the Green and Red LED's on the back of the Digital Back. The lights will turn off immediately. This is an indication that the camera is ready to capture. In general, if no light is on the camera is ready. Green light W...
Language: English
Article ID
Description
Capture One for Windows: Installing Demoirize filter if Photoshop is installed AFTER Capture One
Problem
I installed Capture One PRO before I received Adobe Photoshop. When I installed Capture One PRO, it asked me about installing the Photoshop plug-ins. But, because Photoshop wasn't installed at that time, the plug-ins weren't installed. I've now installed Photoshop, so can I now install the Capture One PRO plug-ins for Photoshop without installing Capture One PRO again?
Solution
Yes. Just follow this procedure: After the zip file (from the download) is expanded or if you look in the Install CD in Windows, you will see among the folders and files a folder called Demoirize. Open up that folder and double click the setup.exe icon. It will automatically find the correct Plu...
Language: English
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Description
P-series: What is in the box?
Problem
What does the P backsystem contain?
Solution
The P-series system contains the following items in a silver suitcase. The suitcase contains small compartments for all the necessary parts: CF cards CCD Cleaning Kit Camera back Batteries Charger Software package with the Capture One software LCC calibration kit Getting Started g...
Language: English
Article ID
Description
Disable iPhoto from autostart/opening image files
Problem
When inserting a card to Mac OS X , normally the system will detect this card as a disk with image files suitable for opening in Apple iPhoto. How can I disable iPhoto and prevent it from autostarting?
Solution
It is normally not desired that this occurs with P 20 or P 25 cards, and this preference can be changed inside the system preferences of Mac OS X. Select "CD's & DVD's" in System Preferences and change the setting for "Picture disk" to either "Ignore" or or designate the Capture One Applicatio...
Language: English
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