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Article ID
Description
CMYK color output
Problem
Will I be able to use Capture One software to output to CMYK?
Solution
Yes! Rendering intent is used when converting an image from one colorspace to another. Rendering intent refers to the way CMM (Color Management Module) will handle out-of-gamut colors during a conversion from one colorspace to another. The International Color Consortium specification includes ...
Language: English
Article ID
Description
Color Management: some basic Monitor Calibrations
Problem
Should I calibrate my monitor? How is it done?
Solution
One of the great strengths of Capture One is its ability to use the ICC and ICM color management standards. Every device renders colors differently and it is up to the computer's color management system to interpret the color capability of every device in the imaging and printing chain to help insu...
Language: English
Article ID
Description
Phase One Repair Policy
Problem
I believe my Phase One product may be broken and needs to be repaired. How is this handled?
Solution
If you suspect any problems with any Phase One Digital Back or Accessory please contact your Phase One Dealer or Distributor. They are always your first level of support and will assist you in troubleshooting with the goal of avoiding a repair. If a repair is necessary, your Dealer/Distributor ...
Language: English
Article ID
Description
How to contact Phase One, Leaf and Mamiya Support Team - Filling in support case information and reviewing
Problem
I am not sure how to use your support case system, can you help me?
Solution
Simply log onto Phase One Support, Select Support Tab>Contact Technical Support Here you either can log in using your email profile or you can create one by signing up with us. Once you are able to log in: Navigate through the fields and answer the queries on the drop down menus : You have...
Language: English
Article ID
Description
Preview Image Quality
Problem
The preview images in Capture One have low resolution and can appear pixellated.
Solution
Preview images are just that, previews that are built at fairly low resolution and without the benefit of advanced processing algorithms so that you can have immediate feedback on the changes that you make when editing images. The preview image is not the processed file and the defects you see in t...
Language: English
Article ID
Description
License Policy Capture One
Problem
What is the current policy for the Capture One software?
Solution
A complete and current license policy can be downloaded from the link below:
Language: English
Article ID
Description
Cannot Edit Phase One Profile
Problem
If the only option is to choose "logout". Then the profile that was originally created did not have a first and last name associated with it. Alternatively you may see the name listed as NN NN. This stands as a place holder for "No Name, No Name" which is added as a default for required fields left empty.
Solution
1. Click to the left of the "Newsletter" option, as illustrated in the image below. When you click to the left of the Newletter, on the blank space, you will be able to edit the User Account (proceed to the next step). In order to activate Capture One the profile must have a first name, last name ...
Language: English
Article ID
Description
Incorrect EXIF data with Tamron Lenses
Problem
The Exif data that is reported in the files made with some of my Tamron lenses is incorrect. Why is that?
Solution
Tamron have produced a new series of lenses specifically engineered for use in DSLR cameras that are called the Di, (Digitally Integrated), and Di II series. These lenses are the only ones that Tamron supports for proper communication of EXIF data through the DSLR camera CPU. Older lenses desi...
Language: English
Article ID
Description
Host Wake Up with P-series digital backs
Problem
I cannot wake up my P-back camera back from the computer's capture button when mounted on a 4x5. Why is that?
Solution
Host wake up is not supported on P-series backs with 645 fittings on 4x5 cameras. P 20, P21, P25, P30, P45 Hasselblad V fitting - Supported Hasselblad H fitting - Not Supported Contax 645 fitting - Not Supported Mamiya 645 fitting- Not Supported This limitation is not to be confused with H...
Language: English
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