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Article ID
Description
Capture One 4: How do I copy adjustments from one image to other(s)?
Problem
Capture One 4 contains Copy/Paste Adjustment tool that allows you to apply adjustments made on one image to another image or to many others simultaneously
Solution
This function consists of two parts - the Copy Adjustment and Paste Adjustment tool. Both are accessible in various locations throughout the application and it is up to you which one suits your workflow the best. They can be accessed either via the Tool palette where you can toggle between Copy a...
Language: English
Article ID
Description
How to add GPS information to Images - Geotag
Problem
I have a log of GPS data for my travel and would like to add it to my RAW files, how do I do this? I would like to manually log the location that I took my photos, how do I do this?
Solution
To do this you must use a Geotag software. This article explains how to perform a simple Geotag with a Program called Photolinker . 1. With your RAW files loaded onto your Computer, Open the Photolinker Program and 'Drag 'n Drop' them into the screen. *This program does not support .EIP fil...
Language: English
Article ID
Description
How to deactivate Capture One directly in the application
Problem
It is now possible to deactivate a specific instance of Capture One directly from within the software. Eliminating the need to contact Phase One support in order to free up activation credits or to install Capture One on new or upgraded computer, or to switch between Capture One Modes (trial, DB, non PRO and PRO). In case you no longer have access to the computer on which you wish to deactivate Capture One and/or in case this computer has been formatted or otherwise erased, you can still reset the key by following instructions in this Knowledge Base article: How to deactivate Capture One using the Phase One website.
Solution
1. Open the License window. On PC you can do so by going to menu and selecting “Help” followed by “License Information” and on Mac by going to “Capture One” menu item and selecting “License…” On Mac you can access the license window in following fashion: "Capture One" menu item and select "...
Language: English
Article ID
Description
Instructions for changing the focusing screen
Problem
Changing the focusing screen is not a trivial task and should only be done by experienced persons, preferably a Phase One Service Center. The only tool needed for changing the focus screen is a tweezer.
Solution
1. Remove the lens 2. Pull the Focusing Screen Release lever forward. As illustrated in the PDF available for download below. 3. Remove the Focusing Screen from the Focusing Screen Frame by grasping the tab on the edge of the screen with tweezers. 4. When installing the screen, pinch the tab of t...
Language: English
Article ID
Description
Pink Highlights with Canon files
Problem
When shooting at ISO 50 with my Canon my highlights appear to be pink. This error can also occur at ISO 3200.
Solution
ISO 50 and ISO 3200, and/or other 'Extended' ISO's are not a supported ISO rating. This is because these ISO's are not a true ISO's but rather an interpreted form of a base ISO. Canon refers to these ISOs as an "Extended" ISO. The software in-camera simply adjusts the image, for example an imag...
Language: English
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Description
Capture One error message: "Capture One seems to have expired"
Problem
When I open Capture One I recieve the error message "Capture One seems to have expired." Capture One will not open after this message. .
Solution
First thing to do is make sure you are not using an early beta version which had an expiration date. You can download the latest version of Capture One here . If you are working with a current version the problem is related to the Time and Date settings on your computer. The Date needs to be s...
Language: English
Article ID
Description
How to Turn off Bluetooth to improve Capture Pilot preformance.
Problem
Capture Pilot is heavily dependent on network performance. If Bluetooth is enabled on a device at the same time as Capture Pilot is running, there will be a signifficant loss in preformance for Capture Pilot.
Solution
1. Under "Settings" in the "General" section: 2. Select "Bluetooth": 3. Turn off
Language: English
Article ID
Description
Apple Thunderbolt to Firewire Compatability
Problem
I purchased an Apple MacBook Pro and there is no Firewire Port to tether my Digital Back.
Solution
Apple released a new line of computers that include a communication interface called Thunderbolt. The interface allows for a great amount of flexibility as a number of adaptors can be used in conjunction with several different hardware's. As the new Apple Laptops (Macbook Pro and Macbook Air) do ...
Language: English
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Description
Editable content/method for Web Contact Sheet, Capture One 4
Problem
When creating a Web Contact Sheet in Capture One 4 I find the criteria that I am allowed to edit very restricting... I'm an artist I must break free!
Solution
Fortunately the Web Contact Sheet feature of Capture One 4 is set up to accomidate the end users desire to edit the content. Capture One 4 writes the Web Contact sheet as an actual, independant web page. The entire Contact Sheet is coded in html and therefore is open to any and all html editing op...
Language: English
Article ID
Description
Upload files to Phase One Support FTP Server
Problem
How do I upload one or several files to Phase One Support's FTP server ?
Solution
Using Phase One's FTP server is the quickest way to send large files or groups of files. Use this procedure to send files in this timesaving way: For Windows 1. Open Internet Explorer or another FTP program. 2. Go to the following address: - For North American customers: ftp://ftpus.phaseon...
Language: English