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Article ID
Description
Preparing Mamiya or Phase One 645 camera for transport.
Problem
Is there anything I should think of when transporting or shipping my Mamiya or Phase One camera?
Solution
The mirror mechanism in a camera has very little pressure holding it in the down position to allow for a quick response when activating the shutter. As such when transporting the camera you should make sure that the mirror is lock in transport position. This you do by simply detaching the digital ...
Language: English
Article ID
Description
Capture Pilot "Restore Purchase" issue
Problem
I've previously purchased Capture Pilot and Camera Control but when I upgrade the Application shows I need to purchase again!
Solution
Use the feature to "Restore Purchase". Unfortunately the Apple iTunes store cannot maintain an automatic connection with Apps in the App store and Apps purchased within an Application. As the Camera Control App is a seperate application purchased through Capture Pilot, when you update or reins...
Language: English
Article ID
Description
Windows Vista - will not detect P 21, P 30 and P 45
Problem
The back is not detected by the hardware wizard and the driver can not be installed.
Solution
To work around this problem, for non-compliant IEEE 1394a devices, configure Windows Vista to enumerate inactive IEEE 1394 devices. The following file will implement the change: WindowsVistaFirewireFix.ZIP Download the file. Extract the ZIP file. Run the executable file. Restart computer...
Language: English
Article ID
Description
Load error or film curve error when opening P30 RAW files
Problem
When viewing some P30 files, "the film curve was not found" errors may occur after updating from Capture One 4 to Capture One 4.0.1
Solution
1. Choose new camera profile 2. Copy and Apply the profile adjustment to all files. 3. Restart Capture One and any new P30 files will be correct.
Language: English
Article ID
Description
VIDEO: Inserts for Hasselblad V
Problem
How to mount the viewfinder mask on Hasselblad V
Solution
Language: English
Article ID
Description
Canon tethered to Capture One 3.7.8 on Mac OS 10.5.2 or later the software says "connecting to camera".
Problem
This issue is a result of the 10.5.2 Apple Updating including an application that controls tethered connections, Type8, for the Aperture Program. Below are steps to follow to remove the application and allow Capture One 3.7.8 to tether to Canon cameras on Mac OS 10.5.2 When connecting a camera, Image capture will launch silently (Background) and identify the camera and launch the correct support Library. Canon DSLRs are controlled by the file: /System/Library/Image Capture/Devices/Type8Camera
Solution
Everytime the Canon is connected to the Mac the following must be done: After connecting the camera to the Mac, launch Activity Monitor application (found in Utilities) and stop the "Type8Camera.app" program (Or kill it in Terminal application). Connect the Canon camera and launch Capture One. T...
Language: English
Article ID
Description
Known Issues: Capture One Mac 3.7.x
Problem
General Issues Known Issue Summaries are listed here. They are also links to the master table containing all the Known Issues for Capture One Mac 3.7.x. Known Issue Summaries CF importer truncates 5 digit image number when renaming - "CF011134" is renamed to for instance "test-001134" Capture One will crash when the drive used for capture folder becomes full Renaming capture to an empty string " " makes Capture One unreliable - image file becomes unreadable afterwards Capture One on Mac Thumbnail window does not respect the set monitor color profile on a second screen On some images small JPEG artifacts may be seen deep down in the details. Missing Meta data when developing with CMYK profile Tethered capture with drives connected as SMB over a network doesn't work - AFP will work CMYK profile JPEG's previewed in Capture One Pro looks "inversed" Mac previews not visible using Windows version of Capture One Two monitor display of Color Editor not dynamically supported - with different monitor profiles File format must be actively set to IIQ Large or IIQ Small to work correctly - first time starting up and whenever set to defaults. Leica Digilux 3 is not supported in Capture One 3.7.7 for Mac Incorrect camera ICC profile for Canon 1D MkII N in Capture One for Mac Mac LE only - Film curves for Nikon D40, Olympus E-400, Pentax K10D and K100D do not appear in LE application DSLRs Canon 400D images develops with a black stripe of 8-10 pixels width on the long edge
Solution
Language: English
Article ID
Description
How do I create a system summary report for Phase One technical support?
Problem
How do I create a system summary report for Phase One technical support?
Solution
Microsoft Windows Vista / 7 Select the "Start" button, or Windows icon in the lower left hand corner to begin, then select : "All Programs / Accessories / System Tools / System Information" In the "System Information" window, select "File / Save.." A "Save As..." window will appear, allowing ...
Language: English
Article ID
Description
Mamiya Sekor D 75-150mm & 28mm F-- in camera display
Problem
There still seems to be a number of Mamiya Sekor D 75 - 150 mm lenses, in the field that are not up to date. This lens causes the camera communication to fail with error 06, F--, or the camera hangs. This has been seen on the Mamiya AFD II, AFD III, and the Phase One 645. When replaced with a properly configured lens the problem is solved.
Solution
Mamiya has provided a serial number list that can be used to identify lenses that do not need an upgrade: Mamiya Sekor D 28mm AF GE3003 GG3016 GE1034 GE1038 GE3053 GE3003 GE3008 GH3009 GH3011 GH3017 GH3019 AND LATER Mamiya Sekor D 75-150mm AF GE1050 GE1013 GF3002 GF3008 GF302...
Language: English
Article ID
Description
Simple to Use Layout Feature
Problem
How do I use Layout feature?
Solution
Do you need to compose a shot to a specific layout? Don’t worry Leaf Capture 11 has a layout feature that is simple to use! You can use the overlay feature in either Live Video mode or while in preview mode (during shooting). Follow these steps to use the Overlay feature: 1. From the editing too...
Language: English
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