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Article ID
Description
IPTC data with Capture One 4
Problem
Currently Capture One 4 cannot carry over IPTC data that already resides in the raw file to the processed file. For example if you had applied IPTC information to the file in a program such as iView, Capture One 4 cannot carry over this information to the processed file.
Solution
Our engineers are aware of this and will have IPTC information processing available in future version of Capture One. No definite release date has been set as of yet. When it is available we will make an announcment.
Language: English
Article ID
Description
Windows Vista - will not detect P 21, P 30 and P 45
Problem
The back is not detected by the hardware wizard and the driver can not be installed.
Solution
To work around this problem, for non-compliant IEEE 1394a devices, configure Windows Vista to enumerate inactive IEEE 1394 devices. The following file will implement the change: WindowsVistaFirewireFix.ZIP Download the file. Extract the ZIP file. Run the executable file. Restart computer...
Language: English
Article ID
Description
Sinar P2 & P3 can be used with Phase One or Leaf backs
Problem
Will the Phase One or Leaf digital back work on a Sinar P2 and/or Sinar P3?
Solution
The Sinar P2 (4x5) will work with the Phase One Flexadapter without problem. If an enduser has a P3 and wants to change from Sinar to Phase One, we propose changing the shutter and purchasing a sliding adapter from Silvestri Or an standard adapter from Sinar this way the P3 will fully...
Language: English
Article ID
Description
Mamiya Sekor D 75-150mm & 28mm F-- in camera display
Problem
There still seems to be a number of Mamiya Sekor D 75 - 150 mm lenses, in the field that are not up to date. This lens causes the camera communication to fail with error 06, F--, or the camera hangs. This has been seen on the Mamiya AFD II, AFD III, and the Phase One 645. When replaced with a properly configured lens the problem is solved.
Solution
Mamiya has provided a serial number list that can be used to identify lenses that do not need an upgrade: Mamiya Sekor D 28mm AF GE3003 GG3016 GE1034 GE1038 GE3053 GE3003 GE3008 GH3009 GH3011 GH3017 GH3019 AND LATER Mamiya Sekor D 75-150mm AF GE1050 GE1013 GF3002 GF3008 GF302...
Language: English
Article ID
Description
Using a Leaf Aptus II back tethered on a PC computer
Problem
Solution
When using a Leaf Aptus II back tethered on a PC computer - a few rules have to be followed! From Phase One side we have tried - not tested - the 2 firewire card's shown below and found the card to be polite and easy to use. We have also tried other known brands and found some not to be reliable. ...
Language: English
Article ID
Description
Simple to Use Layout Feature
Problem
How do I use Layout feature?
Solution
Do you need to compose a shot to a specific layout? Don’t worry Leaf Capture 11 has a layout feature that is simple to use! You can use the overlay feature in either Live Video mode or while in preview mode (during shooting). Follow these steps to use the Overlay feature: 1. From the editing too...
Language: English
Article ID
Description
New Macs pre-installed 10.7 OS & Leaf Capture Installer
Problem
On some new Macs the pre-installed 10.7 OS is missing some Java modules that are essential for smooth installation and running of Leaf Capture 11.5.3. If these modules are missing the OS will issue an error message when you try to run the Leaf Capture Installer and you will not be able to complete the installation
Solution
We recommend that you run a full software update after setting up your new Mac or alternatively follow the below link to download and install the necessary modules: http://support.apple.com/kb/DL1421
Language: English
Article ID
Description
Interface Cables from Phase One
Problem
Pictures of Interface Cables from Phase One.
Solution
Sync Cable Short for H, P, P+, and IQ series backs with fitting for Hasselblad V (Item No. 50300148) Multi conn. to mini jack adaptor cable for P, P+ and IQ (Item No. 50300144) Sync Cable long for P, P+ and IQ on 4x5" (Item No. 50300143) Sync cable long for H5/H10/H20/H25(...
Language: English
Article ID
Description
Leaf Capture Remote 2.1 - Defining a User & Password
Problem
How do I define a User & Password on LC Remote Server?
Solution
Defining a User and Password The default user is named admin and there is no password. If you want to limit the use of the application to a specific user: 1. Click the Users button. 2. Click the Add User icon. 3. Type in a user name and click OK 4. Type in a password. Use t...
Language: English
Article ID
Description
Warning during Capture One 5.1 installation and installing a Cameraback on Windows
Problem
During install of Capture One software the following message appears: Then when connecting the back this message appears:
Solution
Simply press the "Continue Anyway" button and the installation will finish. The reason for the message is that Capture One software installation has not officially undergone a severe Microsoft Partner test.
Language: English
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