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記事ID
詳細
Capture One: Error message There is no application associated with the file type
問題
I am getting the following error message when I start process my files: " There is no application associated with the file type"
解決策
You have requested that Capture One open the processed image directly after processing, but there's no application set up for viewing TIFF images on your Computer. Go to the Preferences and follow this set up:
Language: English
記事ID
詳細
PowerPhase FX: Scrambled Image
問題
The image is scrambled after a scan.
解決策
If you see nothing but colored static after you scan, then there is a communication problem. This may be caused by a bad cable connection from your computer to the camera back. Turn off your computer. Check that all cable connectors are properly connected. Replace the Firewire cable or port i...
Language: English
記事ID
詳細
IQ Series: Unpacking the system and warranties
問題
IQ Series contains the following warranties and items:
解決策
IQ 1 series Warranty outline IQ2 series Warranty outline NOTE: Induvidually purchased camera bodies and lenses are warranted as IQ 1 outline. This is what a classic case looks like, to the left is the system with camera body and to the right is the back only case. Unpacked ...
Language: English
記事ID
詳細
Capture One Processing speed and time.
問題
Capture One seems to take a long time to process an image. Why?
解決策
Capture One uses an advanced process algorithm which performs many calculations on the RAW file to provide you with the best image quality available. Processing speed can vary from one computer to another and is dependent upon several factors: Processor speed - An older G4 or Pentium computer i...
Language: English
記事ID
詳細
How to Edit your Phase One Profile
問題
My contact information has changed. I need to update my Phase One Profile.
解決策
Editing your profile is advised if you have changed your email address, physical address, password or any other information included in your Phase One profile preferences. Phase One strongly advises against creating multiple profiles with multiple email accounts. In order to expedite communicat...
Language: English
記事ID
詳細
Capture One: Can not write processed image error.
問題
When trying to process my captures I get the error message "CAN NOT WRITE PROCESSED IMAGE. THE OUTPUT FOLDER DOES NOT EXIST. THE BATCH QUEUE HAS STOPPED. CREATE A PROCESS FOLDER FOR THIS SESSION, THEN RE-ENABLE THE BATCH QUEUE' What am I doing wrong?
解決策
One of two things might have happened: When you create a session in Capture One it automatically creates a "Processed files" folder. If, however, you rename it, delete it, or move it Capture One will lose track of it and present this message. You could also have added a favorite in this sessio...
Language: English
記事ID
詳細
Activation Error: The Provided email does not match the email in your Phase One customer profile
問題
When attempting to activate Capture One, I receive a message that reads "The Provided email does not match the email in your Phase One customer profile". I can't activate my software. What do I do?
解決策
Please log-on to http://support.phaseone.com and create a support case. In the serial number field, please enter your product key and explain that you received this error message. Capture One Product Keys are linked to a single user profile. Each user profile has an email address that must be en...
Language: English
記事ID
詳細
Incorrect EXIF data with Tamron Lenses
問題
The Exif data that is reported in the files made with some of my Tamron lenses is incorrect. Why is that?
解決策
Tamron have produced a new series of lenses specifically engineered for use in DSLR cameras that are called the Di, (Digitally Integrated), and Di II series. These lenses are the only ones that Tamron supports for proper communication of EXIF data through the DSLR camera CPU. Older lenses desi...
Language: English
記事ID
詳細
Host Wake Up with P-series digital backs
問題
I cannot wake up my P-back camera back from the computer's capture button when mounted on a 4x5. Why is that?
解決策
Host wake up is not supported on P-series backs with 645 fittings on 4x5 cameras. P 20, P21, P25, P30, P45 Hasselblad V fitting - Supported Hasselblad H fitting - Not Supported Contax 645 fitting - Not Supported Mamiya 645 fitting- Not Supported This limitation is not to be confused with H...
Language: English
記事ID
詳細
Mirror up mode error with H 25
問題
Image capture is failing and Capture One is telling me to set Mirror Up Mode.
解決策
This error message is misleading. Here is the solution: Plug your H 25 into the Firewire bus on your computer. Open Capture One Preferences from the Capture One menu or by pressing the command and comma keys together. Open the Camera Setup Preferences and set the Camera Power Mode drop down box ...
Language: English
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