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Scan not possible when slide steel cover is open
問題
When i try to make a scan with my Power Phase FX/FX+ and i hit the preview button in the software nothing happens. The scanner is lying on the table and the slide steel cover opened.
解決策
Close the slide steel cover and hit the preview button. When the scanner has started you can open the slide steel cover and watch if the sensor is moving. This has been made in order to protect the sensor. Please note that this is not the appropriate way to clean the censor on a scanner. Please us...
Language: English
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PowerPhase FX: Scrambled Image
問題
The image is scrambled after a scan.
解決策
If you see nothing but colored static after you scan, then there is a communication problem. This may be caused by a bad cable connection from your computer to the camera back. Turn off your computer. Check that all cable connectors are properly connected. Replace the Firewire cable or port i...
Language: English
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Using Capture Pilot over the internet (remote server)
問題
My Client is the US and I am in Europe. He wants to see and rate the images as they are being shot. How do I do this with Capture Pilot?
解決策
Set up for remote host viewing requires some advance set up of both the router and the Capture Pilot. Issues arising outside of notes made in this guide are beyond the remit of support we provide and you should contact your ISP or IT admin. You will need the following info for Remote Server: ...
Language: English
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Connecting older LightPhases BB000xxx to newer computers on Mac and Windows.
問題
How do I connect my older LightPhase BB000xxx to a newer Mac or Windows computer?
解決策
There are several rules and routines to follow when connecting the older generation of LightPhase's to newer systems like OS X and Windows 2000/XP. Please read this article to discover which FireWire card needs to be used on both platforms: LightPhase on Mac's G3/G4, both stationary and laptops: ...
Language: English
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Updating firmware in your 645DF/DF+ camera via the V-Grip USB port
問題
How do you upgrade the 645DF/DF+ camerabody firmware.
解決策
[Steps for updating are the same on both Mac and Windows - screenshots come from Mac version] First, make sure that the V-Grip's service switch is set to "Normal". Mount your V-Grip on the camera and connect it to the computer’s USB port (a 5 pole Mini USB connector is located in the bat...
Language: English
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System Requirements Capture One 6.x Mac & Windows
問題
Below is the System Requirements to run Capture One 6.x on Mac and Windows computers.
解決策
Microsoft® Windows® Minimum Requirements • Intel® Pentium® D or better • 4GBofRAM • 10 GB of free hard disk space • Calibrated color monitor with 1280 x 800, 24 bit resolution at 96dpi screen ruling • Windows XP® SP3 (32bit only), Windows Vista® SP2 (32 and 64bit), Windows 7® SP1 (32 and 64bit...
Language: English
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White Balance: Using the Color Temperature Slider Tool to Adjust Kelvin
問題
There is some confusion when using the White Balance slider adjustment tool for color temperature. When moving slider to WARM the image "looks" warmer but the numbers indicating Kelvin temperature increases. When the slider is moved to COLD the image "looks" cooler the Kelvin temperature value decreases. This is opposite of what is expected.
解決策
Please know that this is not a Bug in Capture One; and the slider tool works as intended. In photography Kelvin is used to describe the Temperature of Light, or more accurately, the Coolness of Light. Kelvin Temperature The higher the number, the cooler the light source. The lower the numbe...
Language: English
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Phase One 645 AF Camera
問題
Where can I find information on the new Phase One Camera and lens?
解決策
Take a look at the Phase One Camera Microsite: http://www.phaseone.com/camera Lens+ technology is designed to provide photographers with a superior out-of-the-box solution for removing lens artifacts in images. Not only will lens artifacts like chromatic aberration and fringing be heavily reduced,...
Language: English
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Proper grounding of camera and computer equipment
問題
The cameraback triggers the flash when the flashsync cable connected to the cameraback. This happens intermittent with no further notice. The exposure button on the camerabody has not been triggered and the flash starts firing. Or the back itself can activate the flash when touching the back with a fingertouch. In general the back seems to activate to flash itself.
解決策
These different scenarios happen due to improper grounding of the system. The Flash equipment, the computer and external devices must be properly grounded from the circuit. This also includes the use of powercables that have internal grounding (typically a third leg). The circuit itself may also be ...
Language: English
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P-series Exposure Warning tool
問題
解決策
The use of the exposure warning tool in the P-back's display has 2 functions. When it is activated the highlight area can flash in 2 colors. When the warning color is grey only one channel is with no information. When the color is black all 3 colors have no information.
Language: English
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