Activation: e-mail address is not recognized
When I try to activate Capture One PRO on my work computer, I get the following message: "Online Licence Activation Failed. The provided email does not match the email in your Phase One customer profile" What does this mean?
It means that the profile name, (email address), that you entered during the registration does not match the email address that you used to register the software originally. We have a security check that only allows the profile name of the original registration to register software or update a pr...