How to deactivate Capture One / Media Pro using the Phase One website
As you own the Capture One Product Key, and/or the Media Pro Product Key, you have full access to control it's use. There is a do-it-yourself way to release activations with the software so that you can move activations to different computers without any action from Phase One Technical Support, and it's simple. You can also use this procedure to deactivate computers that have been formatted or are otherwise inaccessible. If you are trying to deactivate a computer that is currently activated and has Capture One installed you can do so directly from within the application. Please see the following Knowledge Base article: How to deactivate Capture One directly in the application .
1. Login to your Phase One Profile at www.phaseone.com. Click on "My Pages". 2. Click on "License Management". 3. Choose your Product Key. Please note that deactivation affects all installations with the license code! Choose "Reset Deactivations". The Activations will now read 2 a...