Technical Support – Aerial Systems / Drone Payloads EMEA

Department: SUPPORT

 

About the job

You will be a part of the EMEA Phase One Technical Support team, assisting customers with pre- and post-sales questions and issues. You will conduct installations and training for customers, both remote and onsite. In your day-to-day business you will provide support to customers over phone, email and in person for our aerial systems and drone payload clients which is a segment that is rapidly growing.

  • Contract type: Full time
  • Start date: As soon as possible
  • Travel: To be expected
  • Location: Copenhagen, Denmark

 

Key Responsibilities

  • Provide Technical support for our clients
  • Troubleshoot and find solutions
  • Communicate with PM / R&D about issues
  • Installation of systems at customer location
  • Conduct product training

 

Qualifications

  • Relevant education which is either in drone inspection or photogrammetry
  • Experience working as aerial data acquisition or drone operator
  • Experience in photogrammetric workflows
  • Experience in Flight planning for aerial data acquisition
  • Previous support experience highly desired

 

Your Qualities

  • Highly self-motivated with a hands-on mindset
  • Solution driven
  • Good communicator both verbally and written
  • Fluent in English
  • Other languages such as French or Spanish are a plus but not required

 

About Phase One

Phase One A/S is the world-leading provider of medium format digital photography systems and imaging solutions for professional photographers and industrial applications. Established in the early 1990s, Phase One is a true digital photography pioneer with a passionate commitment to image quality excellence and creative freedom. Phase One is headquartered in Frederiksberg, Copenhagen with operations in Israel and Japan.

 

Contact

Send your application to Technical Support Director Ulf Liljegren uli@phaseone.com

We’ll be conducting interviews on a continuous basis.