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KB 1022

How to disable auto renew function.

Last updated: 29-05-2018


I would like to disable auto-renewal of my subscription / cancel subscription.


A Capture One subscription is automatically set to renew after the initial contract period (3 or 12 months). To cancel the subscription after the initial contract period, you must disable the auto-renew function.


Step 1: Go to


Step 2: Click on “Login” in the header-menu



Step 3: Log into your Phase One account



Step 4: Click on “Software License” to get to the License Management page



Step 5: Choose the correct subscription you wish to cancel after the full contract period



Step 6: Choose “Don’t auto-renew” in order to disable this function