A Capture One subscription is automatically set to renew after the initial contract period (3 or 12 months). To cancel the subscription after the initial contract period, you must disable the auto-renew function.
Step 1: Go to www.phaseone.com
Step 2: Click on “My Pages” in the header-menu
Step 3: Log into your Phase One account
Step 4: Click on “Software License” to get to the License Management page
Step 5: Choose the correct subscription you wish to cancel after the full contract period
Step 6: Choose “Don’t auto-renew” in order to disable this function