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KB 1227

How To Activate Capture One

Last updated: 26-04-2017

Problem

I just purchased Capture One, what do I do now and how do I activate Capture One on my computer?

 

**Please note: Capture One can be activated and used in 4 run modes. All run modes are included in the one installer and the run mode is determined by the license key used. The trial is also included in the installer and is registered as the full product upon activation. Capture One is available in four modes:

1) Capture One Express for Sony - Basic version for Sony users 

2) Capture One in DB mode - Full version for digital backs only

3) Capture One in PRO mode - The same as Capture One DB but full version for DSLR support including Sony 

4) Capture One Pro for Sony - Full version for Sony users

**For digital back owners, Capture One is free of charge when using in DB mode - no license needed - just select DB and enjoy!

**For Sony users, Capture One is free of charge when using in Express for Sony mode - no license needed - just select Express for Sony and enjoy!

 


Solution

1) Online Activation

Requirements:

a. Your computer must be connected to the Internet to activate the software.

b. You have installed the latest version of Capture One from your install discs or you've downloaded the latest version from our website.  Now you must activate the software.

 


Upon launching of Capture One, you will be greeted with a dialogue box to select your run mode (on a PC the dialogue box will look slightly different, but the steps are the same).

Select your run mode:

 

 

You will then need to choose to Try, Buy, Or Activate. Choose Activate:

 

 

Select "Online Activation" below License Code, and then enter your 16 character Lincense / Product Key you received with your purchase of Capture One (it will automatically determine whether your key is for Pro or Pro for Sony):

 

 

Next, enter your email address.  You can use your existing Phase One Profile or create a new one.

**If you have activated the License / Product Key previously, you must use the original e-mail and it is case sensitive!

**If you are activating in a corporate studio, it is best to use a generic studio email address so that you will not lose your key.

 

Then Select "Get Profile"  and enter your password. Then select Ok.

Select "Activate" at the bottom right of the dialogue box and you're ready to start using Capture One!

 


 

2) Manual / Offline Activation

Offline activation of Capture One Pro is made to make life easier for the manager with employees working from offline workstations, or the rare occasion that a photographer has to activate a seat on an offline device.

Requirements:

a. You must use a device that is online and connected to the internet. The computer you want to activate does not require an internet connection.

b. You have installed the latest version of Capture One from your install discs or you've downloaded the latest version from our website.  Now you must activate the software.

 


 

First, you must login to www.phaseone.com  under the "My Pages" tab at the top.

 

Login with your email address (associated with your Phase One account) and password.

 

 

 

 

 

 

 

 

 

Scroll down to "Software License" and select "License Management"

 

 

Product keys are listed here.  At the bottom you will see an "Offline Activation" section. Select "Activate Capture One Pro" to activate offline.

 

 

You will then arrive at the page to enter a Registration Key.

 

 

From here, open Capture One on the offline computer you wish to activate your seat on. If the Activation dialogue does not open automatically, go to:

Mac: Capture One > License 

Windows: Help > License Information

Select "Manual Activation" below License Code, and then enter your 16 character Lincense / Product Key you received with your purchase of Capture One (it will automatically determine whether your key is for Pro or Pro for Sony).

 

 

Next, a Registration Key will be generated Automatically. Enter that Registration Key back at the Phase One website for offline activation.

 

 

 

Select "Generate Activation Key" below the registration key field.

An Activation Key will now be listed below. Enter this key the same way in the Capture One application as you did for the Registration Key.

 

 

 

 

Select Activate, and you are good to go!

 

If you are trying to switch from your 30 day free trial to an activated version:

On a Mac : simply go to Capture One > License...

On PC: Help > License Information and then Activate