KB 1246

Capture One Activation Error

Last updated: 21-08-2015

Problem

I am unable to activate my software.

Solution

There are several errors you may see when trying to activate your software

Please double check the following first:
 

  • Your license key has no typos in it
  • The profile you are using is in fact the same email originally used to activate the software.
  • You are activating a version that your key is in fact valid for.


If you are seeing a specific error look at the errors below to see if any match yours.