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    Knowledgebase article

    Article ID 1246
    Summary Capture One Activation Error
    Problem I am unable to activate my software.

    Solution There are several errors you may see when trying to activate your software

    Please double check the following first:

  • Your license key has no typos in it
  • The profile you are using is in fact the same email originally used to activate the software.
  • You are activating a version that your key is in fact valid for.

    If you are seeing a specific error look at the errors below to see if any match yours.

  • Last updated April 17, 2015

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