Please wait...
Please wait...

KB 2323

Activation Fails because of wrong Disk Labelling

Last updated: 07-10-2015

Problem

The Check03 of the registration process was failing, even when they are running as Admin.

Solution

The user has installed RAMDisk by DataRam or similar
This program would create a virtual hard disk using RAM to emulate SSD performance.

The new disk would change the disk registry labelling.
This would mean that Capture One cannot find the right disk to activate the software.

Switching off RAMDisk allowes the user to register successfully.