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KB 2325

Subscription cancellation policy

Last updated: 17-11-2016

Problem

What is the current cancellation policy for a Capture One subscription?

Solution

Once a subscription license has been activated with a license key, it is not possible to cancel it before the contract period expires . Please note that that a subscription is automatically set to renew after the initial contract period (3 or 12 months), unless you actively disable the auto-renew function.