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KB 1158

How to uninstall Capture One 4, 5 or 6 from Windows XP

Last updated: 04-01-2016

Problem

Below are the instructions on how to uninstall Capture One 4, 5 or 6 from Windows OS, including the Preference file.

Solution

If you are a running Vista or Windows 7 Please click here for your uninstall directions.


 

1. Verify that application is not running;
 
  • End Process of the application through the Task Manager. 
  • Press "Control+Alt+Delete" keys simultaneously then choose "Task Manager". 
  • In the tab called "Processes" make sure Capture One is not running, if it is, highlight CaptureOne.exe and click "End Process"
     


    2. In order to access local settings "Hidden Folders" on Win XP must be accessible;
     
  • Double click on "My Computer". 
  • Select "Tools", then "Folder Options".
  • Enable "Show Hidden Files and Folders"
  • Click "OK"






     


    3. Choose Add/Remove Programs from Control Panel and choose Capture One;
     
  • Click the "Start" Menu
  • Go to "Control Panel"
  • Select "Add/Remove Programs
  • Remove Capture One
     


    4. Delete the folder in the following location;
     
  • C:\Program Files\Phase One\Capture One 4 [*5 or 6]
     


    5. Delete the Library file (Capture One.col) from the following location;
     
  • C:\Documents and Settings\USER NAME\My Documents\My Pictures\Capture One Library
    *Capture One.col can be named Capture One.col / .col45 / .col50 but delete regardless


     


    6. Delete the capture one folder in the following location;
     
  • C:\Documents and Settings\USER NAME\Local Settings\Application Data\CaptureOne


     


    7.* Optional but recommended*
    Delete the software Preference File, located in the following directory;
     
  • C:\Documents and Settings\USER NAME\Local Settings\Application Data\Phase_One\CaptureOne.exe_Url_\*x.x.x\user.config

    *NOTE:This will vary depending on what version you are uninstalling. There will be sub-folders for every version installed and these contain the "user.config" which contains preferences.
     

     
   

 

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