Knowledge Base

The Phase One knowledge base is a centralized database of articles written and updated frequently by the Phase One support team.

Consisting of concepts, data, requirements and specifications for various Team Phase One products, you can often find solutions to your questions and issues by entering related keywords in the search field below. You may also search by the known article number as well.

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How To Activate Capture One
I just purchased Capture One, what do I do now and how do I activate Capture One on my computer?   **Please note: Capture One can be activated and used in 4 run modes. All run modes are included in the one installer and the run mode is determined by the license key used. The trial is also included in the installer and is registered as the full product upon activation. Capture One is available in four modes: 1) Capture One Express for Sony - Basic version for Sony users  2) Capture One in DB mode - Full version for digital backs only 3) Capture One in PRO mode - The same as Capture One DB but full version for DSLR support including Sony  4) Capture One Pro for Sony - Full version for Sony users **For digital back owners, Capture One is free of charge when using in DB mode - no license needed - just select DB and enjoy! **For Sony users, Capture One is free of charge when using in Express for Sony mode - no license needed - just select Express for Sony and enjoy!   I just purchased Capture One, what do I do now and how do I activate Capture One on my computer?   **Please note: Capture One can be activated and used in 4 run modes. All run modes are included in the one installer and the run mode is determined by the license key used. The trial is also included in the installer and is registered as the full product upon activation. Capture One is available in four modes: 1) Capture One Express for Sony - Basic version for Sony users  2) Capture One in DB mode - Full version for digital backs only 3) Capture One in PRO mode - The same as Capture One DB but full version for DSLR support including Sony  4) Capture One Pro for Sony - Full version for Sony users **For digital back owners, Capture One is free of charge when using in DB mode - no license needed - just select DB and enjoy! **For Sony users, Capture One is free of charge when using in Express for Sony mode - no license needed - just select Express for Sony and enjoy!  
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