Knowledge base

TECH SUPPORT
PHASE ONE AND MAMIYA- LEAF TECHNICAL SUPPORT

Get technical support for your camera systems and software. Please check our Knowledge base and documentation section before creating a support case.

 

Our technical support is available almost 24 hours a day, every buisness day.

 

It requires an online account to create a case for technical support.

 

Contact tech support 

ARTICLE
Search
    Knowledgebase article

    Article ID 2259
    Summary Free Upgrades and Activations Explained
    Problem What is a free upgrade?
    How do I tell if I have any activations left?
    Solution Free Upgrades:


    In general a major upgrade of Capture One implies that it is a paid upgrade.

    As an example Capture One 4 is a major upgrade from version 3.x

    A free upgrade, if you have them, allows you activate a major upgrade of Capture One at no extra cost. This only applies to users with Capture One 3 to go to 4 then 4 to 5. There are no free upgrades to go to version 6 or 7 of the software.

    These are outlined in the specifications of your Product Key.





    Activations:


    With Capture One's standard license terms you can activate the software on up to 2 computers for your personal use.

    You can get information on the number of activations you have left for the relevant Product Key within Capture One with current versions.

    You can also get this information by accessing your Phase One profile on Phase One's web-site.


    Last updated july 21, 2014


     
    Please wait!