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KB 1127

Unable to establish connection to the Phase One activation server. Please try again later. Reason: the operation has timed out.

Last updated: 28-08-2015


Windows Vista and XP installation is not possible with the Windows Firewall being turned on. If this is the case the following error will present itself when activing Capture One. The Firewall is blocking communication to the Phase One Activation Server


To Solve this please follow the steps below;

Go to the Security Center:

Choose Capture One to be listed under the Exception tab