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Phase One collects information on users and usage in two separate venues: in the Capture One application, and on our web sites.
What information does Phase One collectCapture One collects statistics to help us improve our products. These statistics are completely anonymous and do not include personal information, such as name, email address, customer ID or anything else that could be used to identify. Statistics is collected unobtrusively without the user being asked to supply information manually.
The collected statistics can be grouped into to two kinds of information: demographic data and usage information. Demographic data is collected automatically and users are invited when launching the application to opt in or out of the supplying usage information.
Demographic data includes:
Usage information includes:
We use the service EQATEC Analytics to collect, store and display this information.
Use of personal informationThe information helps us focus our efforts on software improvements that will help you most, such as developing new features, debugging, and general improvements. The information is not shared with third parties.
Data protectionPhase One uses the service EQATEC Analytics to collect, store and display the collected information (“Data”). EQATEC will not review, share, distribute, or reference any Data. EQATEC has implemented security measures to help protect against the loss, misuse, and alteration of the Data under our control. EQATEC Analytics is hosted in a secure server environment that uses a firewall and other advanced technologies to prevent interference or access from outside intruders. EQATEC provides unique user names and passwords that must be entered each time a customer logs on. These safeguards help prevent access that is unauthorized, maintain data accuracy, and ensure the appropriate use of Data.
What information does Phase One collectWe will ask you when we need information that personally identifies you ("personal information") or allows us to contact you. Generally this information is requested when you want to purchase our products, when you want to request a product demo, when you register for our newsletter, when you want to download our software, when you have support requests or when you want to be notified on updates and news for your products.
When you register, we may ask you for information such as your name, e-mail address, shipping address, and product information (such as license code, serial number, make and model).
Your IP address is used to help identify you and your time spent at our sites, and to gather broad demographic information. This allows us to see which parts of our sites users are visiting. We do not link IP addresses to anything personally identifiable.
When a user submits personal information, it is kept on a Phase One internal server, not accessible from the Internet. This limits the risk of any malicious use of your information.
If you have registered information about products you use or own with us, you can modify or delete these registrations online via our website or via the latest Capture One software.
If you choose not to register or provide personal information, you can still use most of our website anonymously. Only the domain name from which you access the Internet, the Internet address and the date and time you access our web sites are logged. Phase One uses this information to analyze trends and to measure the number of visitors to our web sites. However you will not be able to access areas or services that require registration.
Use of personal informationIf you have chosen to receive news from Phase One and its authorized partners, Phase One will share your contact details with such partners. Other than that, Phase One will generally not share your personal information with third parties.
Phase One may use aggregated (not personally identifiable) data collected to inform our sponsors, advertisers and other third parties as to numbers of people who have certain demographic characteristics and the number of those people who have seen and "clicked" on specific pages or advertisement(s). We may also disclose to such third-parties the overall demographics available regarding who saw and "clicked" on advertisements.
In the event Phase One sells assets (or the assets of a division or subsidiary) to another entity, including, without limitation, in the event of bankruptcy, or if Phase One (or a division or subsidiary) is acquired by, or merged with, another entity, Phase One may provide to such entity customer and visitor information (both aggregate and personally identifiable) that is related to that part of the business that was sold to or merged with the other entity.
We reserve the right, at any time and without notice, to add, to change, update or modify this Privacy statement, simply by posting such change, update or modification on the web site. Any such change, update or modification will be effective immediately upon posting on the web site.
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