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    Knowledgebase article

    Article ID 2271
    Summary How to use the Hot Folder with Canon Cameras
    Problem The Hot Folder does not update with the captured images from my Canon Camera!
    Solution With Canon Cameras, when shooting tethered using Canon EOS Utilities, it is necessary to turn on a feature in Canon Software to allow Capture One to effectively use the Hot Folder Feature.

    Once the Camera has been connected to EOS Utilities please be sure to turn on the "Remote Shooting" feature within EOS Utilities.

    This feature, after the first image is shot, will create a Sub Folder within your designated "Destination" folder. Be sure to establish this folder as the "Capture Folder" within Capture One and turn on the "Hot Folder" feature.

    Why does this happen?
    The Canon tethered process sends the file to the computer with a specific "name" that does not reflect the file name that you ultimately see. This temporary name is then changed to the final name once the entire image is transfered.
    As Capture One tries to access the image the moment it sees it, prior to it finally being written, it is accessing a file which moments later does not exist (due to the name change) and therefore does not show up in the Capture Folder without a refresh. The "Remote Shooting" feature of Canon EOS utilities prevents this behavior and the file is sent from the camera as the same name you see.

    Last updated February 13, 2013
    This article applies to the following categories

    Capture One 7.x PRO


    Canon 1000D
    Canon 10D
    Canon 1-D
    Canon 1-D Mark II
    Canon 1-D Mark II N
    Canon 1-D Mark III
    Canon 1-D Mark IV
    Canon 1-Ds
    Canon 1-Ds Mark II
    Canon 1-Ds Mark III
    Canon 1-DX
    Canon 20D
    Canon 300D Rebel
    Canon 30D
    Canon 350D Rebel XT
    Canon 400D Rebel XTi
    Canon 40D
    Canon 450D/Rebel XSi
    Canon 500D/Rebel T1i
    Canon 50D
    Canon 550D/Rebel T2i
    Canon 5D
    Canon 5D Mark II
    Canon 600D/Rebel T3i
    Canon 60D
    Canon 650D/Rebel T4i
    Canon 7D / 7DmkII

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