At Phase One A/S (we" / “our” / “us”), data
protection and confidentiality is a high priority.
and how information about you is collected, used and disclosed by Phase One when you use our website, mobile applications
and other online products and services (collectively, the “Services”) or when
you otherwise interact with us, or when you use our Capture One, Capture Pilot
or Media Pro software (collectively, the “Software”).
version number and publish the amended version on our website on its effective
date. Depending on the specific amendments and applicable regulatory
or Services to stay informed about our information practices. In this way you
help protect your privacy.
registration no.: 17 88 96 99
Collection of personal data
We collect information which
you provide directly to us, when you create a customer profile on our website,
purchase or use our Software and Services, request ebooks or other digital resources,
participate in contests and promotions, communicate with us via third party
social media sites, request customer support, send us emails, chat messages, or
otherwise interact with us. The types of information we may collect about you
include your name, country, physical address, email address, phone number, product
information (such as license code, serial number, make and model), language preference, social
networking screen names or IDs, and any other information you choose to
When you login to your profile,
or access or use our Software or Services, we automatically collect information
about you, including:
Log Information: we log information about your
use of our Services, including the type of browser you use, access times, pages
viewed, your IP address, and the page you visited before navigating to our website.
Device information: we collect information about
the device (including operating system, graphics card, memory size, device ID
and lens usage) and Software you use and the Services, Media Access Control
(“MAC”) address and other unique device identifiers, device token, mobile
network information, geographic location, and time zone.
Usage information: we collect information
relating to your use and consumption of our Software and Services, including what
software versions and functionality you use, how often you use (click) buttons
and menu items, execution times for specific operations, user experienced stability of the Software and Services, exceptions and generated error/crash
Cookies and similar tracking
technologies: we use various technologies to collect information from our online
resources. This may include storing cookies, i.e. data files, on your computer
or mobile device and use of web beacons (also known as “tracking pixels”), i.e.
electronic images that may be used in our Services or emails and help deliver
cookies, count visits, and understand usage and campaign effectiveness. Our use
See section 6 below.
We may also obtain information
from other sources and combine that with information we collect through our Software
and Services. For example, if you use our Services through a third party site
or platform, e.g. Facebook or LinkedIn, we may access information about you provided
to that site or platform, e.g. your user name and profile information. Our use
of your information provided to third party sites or platforms is subject to authorisation
procedures adopted by such third party site or platform.
We may use information about
you for various purposes, including to:
Authorise and activate license purchases;
Provide, maintain and improve our Software and
Develop new Software and Services;
Provide and deliver the Software and Services you
request and send you related information;
Respond to your comments, questions and requests and
provide customer service and support;
Send you technical notices, updates, security alerts
and support and administrative messages;
Communicate with you about Software, Services, offers,
promotions and events offered by us and business partners, and provide news and
information we think will be of interest to you;
Personalize and improve our Services and provide
tailored content or features;
Monitor and analyze trends, usage and activities in
connection with our Software and Services;
Compile your information with information we get from
others to help understand your needs and provide you with better Software and Services;
Carry out any other purpose for which the information
Use of personal data
We may share information about
In response to a request for information from public
authorities or other third parties if we believe disclosure is in accordance
with applicable legal requirements;
In connection with, or during negotiations of, any
merger, sale of company assets, financing or acquisition of all or a portion of
our business to another company; or
With your consent or at your direction.
We may share aggregated
information or otherwise anonymized information, which cannot reasonably be
used to identify you.
Our Services may offer social
sharing features and other integrated tools (such as the Facebook “Like”
button), which let you share actions you take on our Services with other media,
and vice versa. The use of such features enables the sharing of information
with your friends or the public, depending on the settings you establish with
the entity that provides the social sharing feature. For more information about
the purpose and scope of data collection and processing in connection with
social sharing features, please visit the privacy policies of the entities that
provide these features.
We may allow third parties to
provide analytics services in connection with our Software and Services. These
information about your use of our Software and Services, including your IP
address, MAC address, device identifiers, software and device information,
browser information, time zone, geolocation, and usage information. This
information may be used by us and others to, e.g. analyze and track data,
determine the popularity of certain content, deliver content targeted to your
interests and better understand your activity in respect to our Software and Services.
technologies are integrated into our Software and Services, so if you do not
want to be subject to these technologies, do not use or access our Software or Services.
Our Services may also
integrate third party Application Program Interfaces (“API”s), which allow
others to collect and process information about you, including your geolocation
information, to provide you with tailored content. You have the ability to
control the collection and use of your geolocation information at all times.
Use of sub-processors
We use the following sub-suppliers
to collect, store, process and display the collected information:
Microsoft (Office 365)
The sub-suppliers will not
review, share, distribute, or reference any collected information. All
sub-suppliers have implemented security measures to protect against unauthorized
access, loss, use or alteration of the information.
Transfer to third countries
Your personal data will be available
to the appropriate Phase One staff and business partners within the EU and
around the world when relevant. However, your personal data will only be
accessible to our business partners outside of the EU if your region or country
is given as a third country, i.e. non-EU country. Your personal data will be
accessible to appropriate Phase One staff in the EU, as well as in Australia,
Japan, USA, and Israel. Technical and organisational security measures have
been taken. You accept that Phase One provides access to your personal data as
set out in this section 4 and you hereby authorise
Phase One to enter into transfer agreements or similar arrangements required by
law on your behalf.
Deletion of personal data
We will delete your
personal data when we no longer need to process them in relation to one or more
of the purposes set out above.
Generally, we will
store data for no longer than 2 years from your last activity.
However, the data
may be processed and stored for a longer period in anonymized form in order for
us to improve the Software and Services.
section 1 above and in the “Phase One
We have implemented security measures to ensure that
our internal procedures meet our high security policy standards. Accordingly,
we strive to protect the quality and integrity of your information.
You are at any time entitled to receive information of your personal
data processed by us, however, with certain regulatory exceptions. You also
have the right to object to the collection and further
processing of your
personal data. Furthermore, you have the right to have your personal data
rectified, erased or blocked. Moreover, you have the right to receive
information about you that you have provided to us, and the right to have this
information transmitted to another data controller (data portability).
Withdrawal of consent
You may, at any time, withdraw your consent and
we will, accordingly, cease processing of your personal data. For the avoidance
of doubt, withdrawal of your consent will limit or exclude your access to our Software
and Services. If you wish to withdraw your consent, please contact us at email@example.com.
Links to other websites
Our website may contain links to other websites or to
integrated sites. We are not responsible for the contents of the websites of
other companies or for the practices of such companies regarding the collection
of personal data. When you visit other websites, you should read the owners'
policies on the protection of personal data and other relevant policies.
Amendment of data
If you want us to update, amend or delete the personal
data that we have recorded about you, wish to get access to the data being
processed about you, or if you have any questions concerning the above
guidelines, you may contact us at firstname.lastname@example.org. You can update and amend your own personal data by
logging into your account and changing your information.
If you wish to appeal against the processing of your personal data,
please contact us at email@example.com. You may also contact the Data
Protection Agency, Borgergade 28, 5., 1300 Copenhagen K.