Technical Support

For technical support concerning our camera system or other hardware products, please contact your local Phase One partner or Phase One's technical support team. For support regarding our software including license and activation issues, please contact technical support.

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Payment Issues

If you are experiencing payment issues with your VISA or credit card, we recommend that you contact your bank as they might have shut down the payment on the grounds of it being an overseas transaction. If this is the case, you can complete your purchase once the bank has cleared it.

Phase One Offices

Phase One A/S

Roskildevej 39

DK-2000 Frederiksberg

Denmark

Tel: + 45 36 46 0111

Fax: +45 36 46 0222

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Phase One PR (worldwide)

Kathy Madison

MADISON Group PR

Cambridge, MA

USA

Tel: +1 781-259-1764 (press related only)

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Phase One Asia

Room 1009, 10/F Eight Commercial Tower,

8 Sun Yip Street, Siu Sai Wan

Hong Kong

Tel: + 852 28967088

Fax: + 852 28981628

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Phase One USA

200 Broadhollow Road, (Suite 312)

Melville. NY 11747-0984

USA

Tel: +1(631)547-8900

Fax: +1(631)547-9898

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Phase One Germany

Lichtstr. 43h

50825 Köln

Germany

Tel: +49 (0)221/5402260

Fax: +49 (0)221/54022622

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Phase One Japan

1F, 3-18 Nishikicho, Kanda

Chiyoda-ku

Tokyo

101-0054 Japan

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Phase One Certified Professional (POCP)

Roskildevej 39

DK-2000 Frederiksberg

Denmark

Tel: +45 36 46 0111

Fax: +45 36 46 0222

Contact us

Phase One Digital Artists Series (PODAS)

Roskildevej 39

DK-2000 Frederiksberg

Denmark

Tel: +45 36 46 0111

Fax: +45 36 46 0222

Contact us