Download Quick Support Module
Download the Quick Support module for Windows or OS X and tell your Phase One contact the module ID and password.
About the Quick Support module
Phase One uses TeamViewer as All-In-One Solution for Remote Access and Support over the Internet.
TeamViewer Works behind firewalls, and is a very secure solution using AES-256 Bit encoding.
All you have to do is to download the QuickSupport module and tell your Phase One contact the ID/pass.